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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Temp Nannies - Do you charge a cancellation fee?

6 replies

Misssss · 25/10/2012 19:38

I'm mildly annoyed at the moment and just want to see if I'm being unreasonable.

I do temporary work as a nanny during school holidays. For next week's half term a few families were interested in booking me but I agreed to go live in with a family for the week. Anyway the mum has just sent me a text that reads "dnt need u next wk, m8 is coming."

No apology or any appreciation that its now probably too late to find an alternative job for next week. I'm seriously out of pocket as a result.I'm contemplating sending her a text and asking for a cancellation fee. Would this be rude?

Thanks

OP posts:
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nbee84 · 25/10/2012 19:44

It wouldn't be rude, but considering the rudeness she's shown you in letting you down I seriously doubt you'll get any money out of her without a big struggle.

In future, draw up a contract for parents to sign when they book you, take a deposit and put a cancellation clause into it.

Misssss · 25/10/2012 20:48

Thanks, I thought as much, I'm just a bit frustrated and needed to vent!

Does anyone need a temp nanny next week?!

OP posts:
juneybean · 25/10/2012 20:50

I only do temp work for my agency, and any time it's been cancelled, I've been paid the full amount.

fraktion · 25/10/2012 20:50

Absolutely charge a minimum fee. Next time I would also recommend a deposit (1 week, to be deducted from final invoice if preferred).

Terrible behaviour on her part - very inconsiderate.

Blondeshavemorefun · 25/10/2012 21:32

I charge a minimum of 4hrs if a one day job

And 50% of booking if cancelled within 48hrs for week jobs

Always have a mini contract and I assume you don't one :( and from her attitude I doubt you will get any money :(

mrswishywashy · 25/10/2012 21:43

Next time get a contract drawn up.

I'm a maternity nurse and I take a weeks deposit to be taken off last weeks work. I also have level of cancellation fees. For contracts shorter than a month I've it written in that if the client cancels the week before or during the contract period they have to pay me the whole contract fee. Eg if contract is for 4 weeks and they cancel at end of week one they owe me all four weeks.

Clients need to understand that you have bills to pay as well.

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