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At wits end trying to recruit a nanny

20 replies

satinandsilk · 05/09/2012 21:38

We've had a miserable two month saga trying and failing to recruit a new nanny and are now at our wits end. Help!
We have advertised on Gumtree and nannyjob.co.uk; we are offering the going rate; we live in a lovely part of London and our children are pretty lovely, we like to think! Our last nanny was adored by all of us and stayed with us for four years.
Yet over the last few weeks, we have been bombarded by scores of semi literate/illiterate applications which in no way meet our criteria. We have wasted many dozens of hours interviewing people who looked promising on paper but were clearly over-selling themselves and unsuitable.
We have lost count of the number of candidates who turn up to interviews late or even worse, not at all, often with no message or explanation.
No fewer than four people who seemed just right have accepted the job, appeared to be delighted, then for a variety of reasons, changed their mind a few days later - usually informing us by text.
What is it about childcare as a job that makes people think they can behave like this, treating job applications, interviews and offers with such casual disdain? In what other line of well paid work would this happen?
And where, oh where, do we find a lovely new nanny? We are not ruling out using an agency, but is it really money well spent? Are there other websites we should be using? Are we just having incredible bad luck?
We realise websites like Gumtree throw up lots of poorly qualified/unqualified chancers, among whom are a few gems; but even nannyjob.co.uk seems rife with time wasters. Help!

OP posts:
Are your children’s vaccines up to date?
Blondeshavemorefun · 05/09/2012 21:45

try childcare and netmums

seems strange that you managed to find 4 nannies and all then accepted the job but then changed their mind

HolyParalympicGoldBatman · 05/09/2012 22:45

I agree with Blondes that it is very odd that 4 nannies took the job and then changed their mind! Are you sure there isn't something putting them off?

And just a tip, during interview/advertising etc I'd lay off the 'our last nanny was adored by all of us' stuff. It's really offputting as a nanny to know that you're almost certainly not going to match the wonder of the previous nanny.

I turned down a job once, which was great in loads of ways, because the parents went on and on and on about how great the previous nanny was and how much the children loved her and missed her and how they'd tried everything to get her to come back to them etc etc etc.

janesun · 05/09/2012 22:59

Sorry you are having a rough time. In defence of nannies, we are also subject to some pretty bad behaviour from families! Grin

If your nanny stayed for four years, you must be doing something right!

Some of the things that could put off a nanny would be hours, expectations for babysitting, travel, daily routine, lack of flexibility/ autonomy, the expected length of the job (are your children going to need a nanny much longer?)

Perhaps you're just out of the swing of things in terms of writing a job ad? You can PM it to me if you'd like?

September is a good time to look for nannies so hopefully you will have some luck now. If you want to try the agency route, look at smaller agencies who offer a more personalised service and charge less.

iluvkids · 06/09/2012 09:16

I'd suggest putting an advert on great care. co. uk as lots of nannies get the daily email from that website in their inbox each morning. It also features lots of adverts from agencies.

SuperDuperJezebel · 06/09/2012 14:56

Which lovely part of London? I have a few friends looking, of you want to pm me your details/a link to your ad, id be happy to pass it on to them!

satinandsilk · 06/09/2012 15:46

Hi holy - reasons for the four pulling out were different in each case. First one got offered more money, which is fair dos. Second one was offered a job nearer where she lived. Two days after saying she'd decided to accept the job nearer her home, she rang and emailed to say she'd changed her mind again and would like to accept our offer after all. We said no. Third one had a family crisis. Fourth one had some new issue with her husband's shift pattern...!
Hopefully just an unbelievable run of bad luck, but the other thing putting people off, understandably, is that we have three children aged five and under, including a newborn. I'm on mat leave and will be looking after baby till she's at least six months so whoever we recruit won't be expected to look after all three at once; in any case my son is at school now; but obviously it's far harder to find someone with the skill/experience/stamina/willing to look after several small children than it is to find someone for just one child or two...

OP posts:
forevergreek · 06/09/2012 15:49

Maybe agency the way to go. As a nanny I also get fed up of time wasters who advertise for one thing and want another, so tend to stick to agencies now as they can get rid I some of the timewasters along the way! ( no all of course)

What area/ wage/ hours? Those factors will sway how many applicants

Karoleann · 06/09/2012 16:21

I think its just the time of year. Lots of families recruit nannies for a September start so there's lots of movement in the job market.
I'd just put your advert on again on gumtree now that things have settled down a bit, be really specific about the nanny you want.
I've recruited 4 really good nannies on gumtree - third time around (outside london) I also tried an agency, but they were absolutley useless. second/third/fourth time around was also for 3 children under 5 and me at home!

Dozer · 06/09/2012 21:15

Why didn't you give the second one (who changed her mind) a go?

Victoria2002 · 06/09/2012 22:54

Tbh I think the answer is simple: good quality nannies in London use agencies because it costs the nanny nothing and one tends to think families using gum tree etc may be cheap. I think you'll get a bigger choice of better quality nannies through an agent, but don't trust their reference checking etc...unfortunately not very good value for you.
I think a downside of the job is that you'll be home for the first few months, most nannies prefer sole charge, especially as they won't know you obviously. You could try reassuring the nanny you won't interfere or can separate/define your roles during the maternity leave?
All that said there is NO EXCUSE for declining a job by text message-how rude! Good luck now it's September.

MrsFogi · 06/09/2012 23:01

I send a questionnaire out to anyone replying to my ad and only invite those who respond well to that to interview.

HolyParalympicGoldBatman · 06/09/2012 23:04

I disagree about the agency = good quality nannnies thing. All the nannies I know always register with local agencies AND use gumtree, childcare.co.uk, nannyjob when job hunting. You will get more timewasters mixed in with the gumtree responses, but the good quality nannies are there too.

I got my last job from Gumtree and I'm a very good nanny Wink and that was for 3 children aged 3 and under!

One of the nannies I know was job hunting a few months ago and actually applied for the same job twice because not only was she looking through agencies and gumtree, but so were the family. The agency put her forward for it, meanwhile she'd applied to their ad on gumtree and been for an interview. It was very awkward when she had to tell the agency 'actually I've already been for an interview with them!'.

MissTran · 10/09/2012 20:40

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pinkpeony · 11/09/2012 12:59

I second the advice to go through agencies in London - better quality candidates and much simpler process all around, there seems to be a lot more trust on both sides and less messing around on both sides with an agency as intermediary. silkandsatin I really feel for you, as I was in your situation for several months this year too, it is really the most stressful possible situation for a working mother. Good luck.

NotAChocolateRaisin · 11/09/2012 18:17

OOO! OOO! pick me!
Sorry... I'm looking for work and am having the exact same saga from the nannies perspective! Lots of interviews, lots of families cancelling with no warning, lots of illiterate families too if you can believe it!

I'm registered with two very high end agencies but am also looking for work by myself on Nannyjob etc and can vouch that whilst agencies do cut out a lot of the work (and do vet their nannies, one of my agencies told me that actually turned some nannies away last week) they do charge for this service!

If you are still looking, please check out my profile on Nannyjob: nannyjob.co.uk/cv/26584

Have a great evening

VerityClinch · 11/09/2012 18:21

If you're in SW London, try KiwiOz nannies. I found them to be fab.

PinkFairyDust · 11/09/2012 18:25

Could you show us the advert?
Plenty of lurking nannies on here without jobs Smile

Blondeshavemorefun · 12/09/2012 16:53

Ditto show the advert and we can advise you :)

I use agencies and gumteee netmums nannyjob etc - works both ways that through an Internet site the parents say one thing yet mean / want another an often wastes the nannies time

Where an agency will often rule out the timewasters - though not always Wink

AuntLucyInPeru · 12/09/2012 16:57

Second recommendation for Kiwioz. We're tried several of the SW London agencies and they were the nicest to deal with.

Gigondas · 13/09/2012 08:17

Applejack nannies also good as found 2 of our nannies there and fwiw they do listen to what you want.

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