I deal with the same inspector for inspections or any other issues that arise.
On the phone, she is quite standoffish (I'm sure there's a better word to describe her manner) and not really open to considering whatever request I've put forward...whether my request is feasible or not.
Face to face, she's a bit better but doesn't have the greatest reputation with local cms.
I have just phoned to discuss applying for a variation and whether it would be considered or whether it's a non-starter and she said I was 'at liberty' to apply, it would be assessed by a panel, she'd be asked for her opinion and her opinion is that i don't have enough floor space.
The last time I applied for a variation (and was granted it) she had the same reservation. I argued my case and was well within the legal requirements which, I guess, is why it was allowed.
I just find her phone manner really grates on me (quite unreasonably, probably). There was lots of 'with all due respect' and 'our main concern is the children'...as is mine, which is why I'm asking for a variation so that two children can be looked after together.
The most annoying part is that I only need the variation for 4 hours out of the 36 hours per week that i'll be looking after them.
Rant over!