I am sorry I know there have been many posts on this before but if you have personal experience of a good au pair agency could you please let me know?
We have just been told by our would be au pair who was due to start on 30th January that she is not coming. This is a total nightmare as you can imagine as we spent months looking for the right person, she came over for a weekend and we all got on, emailed a lot since and now this out of the blue (even though I did wonder a couple of weeks ago when she went quiet for a while and then a new boyfriend was mentioned).