hoping for some advice. My childminder gave me a bill the other day that included an 8 day late payment fee. I am happy to admit that I paid late (the voucher was submitted on day 4), but had not received an invoice for this month. I had informed her on day 4 that I hadn't received and invoice and she informed me verbally of the amount i needed to pay. She maintains that she has given me an invoice, I maintain that I haven't received it, I can guarantee that it wasn't given to me personally, but perhaps put into my 3 year olds bag, the date on the copy she has sent me implies that she only saw me once after the invoice was ready. Anyway, I felt that I was happy to pay for 4 days late payment as I should have realised that I had not been invoiced (though before this had not seen her for 9 days due to half term and her sickness), but feel that as I paid as soon as I had been told an amount that this should count. I understand that it is her business, but I am also self employed and know that in this situation that I would accept this and then change my invoicing procedure, only ever handing the invoice to the parent in person. afterall she sees me every drop off. Anyway, we seem to have reached a stalemate on this and tbh I am now looking for a new childminder. Am I being completely unreasonable? Really not sure how to deal with this, the invoice she presented me with was inaccurate anyway, so it casts even more doubts in my mind as to who is in the right or not.