Please help. Yesterday following almost 6 months of being let down on an increasingly regular basis by my nanny, I called it quits and called her to let her know I wanted to draw a line under everything and move on. I would have done this face to face but she had texted to say she couldn't make it that day. The problem being her car is constantly letting her down and she would text or call on the day she was supposed to be with me, asking to swap days or not being able to come at all. Lots of offers of working for free to make up for this never materialised as I couldn't possibly ask that of anyone. Crisis point hit over the last 10 days when in preparing for my baby;s christening she couldn't make it until the Friday, then on the Christening itself, texted to say she couldn't make it as her car had, guess what, broken down again. She did make it and that was great, we had a chat, I said this couldn't go on, she agreed. Then yesterday, she texted saying her car had broken down again. I wanted to scream. Instead, I figured out alternative childcare, and called her to say I was letting her go on the grounds of being completely unreliable and taking the mick.
I felt dreadful (cried), she is an amazing nanny with the kids - very very talented and they love her. I wanted her to come back and say good bye, I wanted us to leave things on a good note and stay in touch (and maybe if she got a new car, we'd start again..). Anyhow, she texted this morning asking for severance pay. What are her rights and what is morally right? How much should it be - I agree there should be something but we also feel incredibly let down that for months she has slightly treated us like a hobby and has continually left me in the lurch. What is the balance? Please help!