Hello, it's me again!!
I've just had a lovely sounding lady on the phone who is due to have a baby in February and wants a childminder from around August time next year. I explained I was fully booked at the moment and that I don't know what my vacancy situation will be that time next year. I told her the only thing I could do was let her know nearer the time. We spoke for about 20 mins as I really wanted to help this lady out - I mentioned the retainers that some may charge if they have a vacancy now but I couldn't help as don't have any.
Is this just what you say when you are full??? Don't know what else I could have said but I really wanted to help more.