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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Delayed pick up due to snow.....

11 replies

Millenium · 19/12/2010 15:32

Just wanted to know what others do in the situation when the mindee's pick up from me is delayed because the parent(s) have been held up getting to me because of the atrocious weather. On Friday, one parent took nearly 90 minutes to get to me on what would have normally been a 10 minute journey.

So, the question is, would you make a charge for those extra 90 minutes?

OP posts:
Are your children’s vaccines up to date?
looneytune · 19/12/2010 15:34

I once had a mindee 3 hours late (due at 6, arrived at 9) due to floods and they normally take 10/15 mins to get to me. I did NOT charge because it was extreme and beyond their control. I would have charged the next day if they were late as they had enough warning to allow more time for it.

HTH :)

ChasingSquirrels · 19/12/2010 15:36

As a parent - I would expect to pay, and (paying in advance as I used to) I would ask how much or give the money before the CM had a chance to mention it.

No, it wouldn't have been my fault - but it wasn't the CM's fault either, and she was looking after my child.

reddaisy · 19/12/2010 15:38

How about a compromise of half-price?

looneytune · 19/12/2010 15:39

I do think a parent should offer, I just personally would refuse the extra if this was a family who normally was fine, didn't take the mick etc.

nannynick · 19/12/2010 16:30

I agree with Looney, I also feel the parent should offer... then up to the childcarer if they accept or not.

One off problems happen. What gets to be a problem is when it happens too often.

HSMM · 19/12/2010 19:41

I'm afraid I would charge if they ran over my closing time, not if they were late for their normal pickup, but still within my opening hours.

I would see if there was anything I could offer in return (ie extra time another day), for the reliable lovely parents who never give me any trouble.

But ... I would still charge.

pollywollyhadadollycalledmolly · 19/12/2010 20:04

I would still chagre.

thebody · 19/12/2010 20:13

i dont charge for occasional and unavoidable incidents of late pick up.. but if it became the norm then of course I would have to have a little chat...

jendot · 20/12/2010 09:06

I would expect the parent to offer to pay and if they were usually reliable and on time then I would refuse.
J x

ojmummy · 20/12/2010 09:18

I am a parent who uses a CM for my DS and I would pay her. I also do ad hoc nannying and if I was nannying & parents were delayed by that long I would expect to be paid or given time back in lieu if do-able.

theevildead2 · 20/12/2010 09:52

I think they should offer, and then you should refuse.. (all a bit complicated really lol)

But if they didn't offer something (and they can afford it) I think I would probably charge.

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