Hi all, I have a little one who is not settling well.
I'm using standard NCMA contracts and put in a 3 week settling in period. Can I extend this - and if so would I just do a separate letter explaining this and get the parents to sign it?
Also, parents paid a retainer, if the child just doesn't settle would I need to repay this? (Obviously I'll do all I can to ensure she does settle in!).
Thanks in advance for any help. :)