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Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Need some advice on how to tell a mum that she hasn't paid me

8 replies

Saltire · 31/10/2010 18:45

but because it's the one I've had a few problems with, I don't want to word it in such a way that it comes across as aggressive.

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BrownPaperBagOnMyHead · 31/10/2010 18:53

ah, awkward isn't it

something like -

I've been doing my accounts this weekend and I noticed that I've not had my payment - please bring it as soon as possible/tomorrow/by Friday

A note if you like : blah blah as above, per the contract payment must be made within x x working days

Then escalate up to withdrawing your service but hope you don't get that far

Good luck Salty

If it's turning into a regular thing then contract review might be in order? x

LesbianMummy1 · 31/10/2010 18:57

One of my great payers did this I said to her sorry to bother you but just wondering if you have a date you will be able to pay me so I can sort out my monthly outgoings she said immediately sorry it is in my handbag and thought I had given it to you.

If they are a frequent payer it's often an oversight. Another parent this week thought she had sent my money by bank transfer only to find I had not received it she contacted bank within an hour and I received payment in the morning.

HarrietTheSpook · 31/10/2010 20:08

Just tell her.

"Hi there. Sorry, I've noticed that fees are outstanding for xyz..." Smile.

That's all. These things always feel worse beforehand then they are in reality.

DON'T worry about it, just ask. You're running a business. (I'm a parent and would totally expect any and all sorts of reminders if I failed to pay.)

Blondeshavemorefun · 31/10/2010 21:06

Not another issue with this family !!!!

Simply say I'm still waiting for your fees

see what she says

how do you normally get paid?

Cheq or striaght into bank

if bank , could it be that will be in your account tom?

When should you have been paid?

Mum2Luke · 31/10/2010 21:23

I would just remind her of her contract agreement! She signed to say she would pay on time didn't she?

I have had issues on this, why should we cms have to ask for our money? Its embarrassing and its not fair. I usually give them a week to pay up or no minding until the amount is paid. How the hell can they ask us to provide snacks/meals etc when they don't pay us?

Be firm, don't take any crap off the parent and good luck!

RosieGirl · 01/11/2010 20:01

Tonight I told one of my parents that my car failed its MOT by the tune of £460 (true Sad) So could I please have the money owed me or I will be unable to run the car and pick her up.

Hopefully a cheque will arrive tomorrow. Hmm

thebody · 01/11/2010 20:43

its the awful annoying and frankly embaressing part of running a business.. trouble is with cming its such a personal relationship between the parent and carer that boundaries can blur..

some parents get so friendly that they really seem to forget that you arnt looking after their children as a friend but as a business..and you have bills to pay...

i get paid in different ways, vouchers, cheque and direct debit some pay monthly, some weekly and it can get bloody confusing.. sometimes I wish it was just cash weekly on a friday so no messing.. no cash fri, no care mon..

still if you sure you owed it then just ask.. it yours..

jendifa · 05/11/2010 10:28

Write a note saying

"Please can fees be paid for xxx by for dates ... as your contract states etc"

then, if nothing the next day, ask to see if got the note, and to check when they are paying.

When I was nannying DB would often forget to pay me. He would have written the cheque but would just forget to pass it on. Maybe this is the problem??

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