My little girl has been with her current childminer since she was 5 months old. She is approaching her 2nd birthday. We are very happy with the care that is provided, however, there is one thing that is causing us concern.
The childminder asks that when WE are on holiday we pay half fee's for the time we are away. Fair enough...
Shje also then askes that when SHE is on holdiday we pay half fee's. Is this normal as it seems strange. I understand that when we are away we have to pay to'hold the place' but if she is away we have to arrange time off work (which is not easy) and also pay half fee's for a place that is not even there to hold!
please let me know if this is normal, if not, what do I do and what are my rights to complain?