I had my babies at Queen Charlotte's. Had Mr. Kumar as my consultant who was excellent, if a little humourless. Not the most exciting of gentlemen but he got my babies delivered safely and I have the tiniest c-section scar (I had to have a caesar). I had a very complicated pregnancy and not the best delivery due to epidural complications but I don't think that was anything to do with Queen Charlottes. The level of care I received was excellent.
The hospital is excellent - very clean and well equipped and I always got an excellent level of care. This MAY have been because I was having twins and the pregnancy was complicated and I've never been pregnant before or since so I can't compare. But there always seemed to be plenty of midwives and doctors around when you needed them.
The private ward is very good. I spent some time on the antenatal ward (in a private room) and labour ward too and they were good - very clean and a good size. The private ward (Sir Stanley Clayton ward) was very nice. Large rooms with fridges and televisions and very clean en suite bathrooms. They changed sheets and cleaned the rooms every day and there was a good level of midwife support, which was the most important thing. They also had a very nice nursery for the babies so if you wanted a night's sleep after birth they would take them in there (this was a huge help after my shocker caesarean as I was quite ill).
They ARE busy at Queen Charlotte's and the NHS side does have staffing issues. The midwives on the private ward would sometimes go and help out as they were so understaffed but I never felt it impacted on my care. The only thing they weren't so hot on was breastfeeding, which is odd as it was something they were very keen on and there were posters everywhere. But again, that may have been because I was quite ill post caesarean and my babies were tube fed for the first week. I had to nag for a day or so to get someone to show me how to express and, had I not done so, I don't think anyone would have bothered to show me.
I think the level of care is very, very good and the private ward is very nice. The only issue for me was that it is in the middle of nowhere so not easy for people to nip out and pick you up nice food, etc. But if you don't mind a cracking view of Wormwood Scrubs then it's an excellent place. I got a brilliant level of care.
Hope this helps.