I had my baby at Tommies in July this year. I had community antenatal midwife care which was great because i saw the same midwife every week. Our birth experience was really amazing as our son was born in the home-from-home birth unit in one of the water pools. TBH though, I didnt spend much time in the hospital as we arrived at 4pm, he was born at 5.45pm and we left the next day at 11am! However, the staff were very nice and friendly, the facilities were immaculate and VERY clean. It was lovely having our own bathroom so we didnt have to worry about using the loo or the shower. Being in the home from home unit also meant that my DH was able to stay over during the night, so our frist night as a family was spent curled up together on a double bed which meant so much to both of us.
I thought our midwife was wonderful and kind (the same one all the way through, who had also talked to us over the phone earlier on in the day whilst I laboured at home), we also had a student midwife present. Both of them followed our birth plan to the letter, and everything i had envisioned, happened.
The day my son was born was very quiet though, so perhaps we were lucky? Saying that though,the other people in my antenatal group also had good experiences at Tommies (including an emergency c-section), although I have heard horrors about the postnatal ward, (but most of my friends have had bad experiences on postnatal wards in many hospitals in london, including UCH). The breast feeding and birth work-shops they run at St Thomas' were also very good leading up to the birth. Instead of doing 6 or 8 weekly sessions, there are 2 full days where everything is covered.
Although it is awful to say it, I really feel that your experience of childbirth is often down to luck - who your midwife is, how busy the unit is, who the doctors are and how experienced they are, etc. Wherever you choose to go, I think it can go one of two ways, and I don't really think which hospital you happen to be in has much to do with it (and this comes from someone who is in the trade...) I personally would choose the hospital with the best facilities so at least you can have a lovely shower and sit on the loo in peace, even if everything else is chaotic ;)! I wish you the best of luck for your birth and look forward to hearing all about it on MN!