Had my first at Queens in 2017 just a few days before Xmas and I'm due my second in October.
I initially wanted the birth centre but I ended up being induced so was on the labour ward.
All the midwives that I came into contact with were fantastic and the dr that stitched me up after was amazing too.
My room was a little small, but to be honest that's just luck of the draw and I didn't care one jot (it was just something I noticed coming from a rather large antenatal room round the corner).
Agree with a previous poster that post natal did let them down slightly, they were extremely busy (I think a little understaffed too) and I had to push to get baby's checks done so I could go home the same day (born early morning, didn't end up leaving until about 9pm). Wish I'd asked for more help breastfeeding too in hindsight. But I felt overall well looked after (I'm quite independent and don't like lots of fussing).
My best friend had a water birth using the birth centre and loved it, all being well, I'm aiming for birth centre this time round.
On the whole I can't really fault the care, I had to go back to triage a few days after birth as my stitches were slightly infected, but again the care was great and I felt well looked after.
I know Queens used to have a bad rep, but they have poured in a lot of funding over the last few years and it is one of the busiest maternity units in the country now.