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Childbirth

Share experiences and get support around labour, birth and recovery.

Lets do something about better postnatal care...

9 replies

Weneedbettercare · 15/02/2020 18:07

Hi everyone, I’ve been reading the treads on here a lot recently about unrestricted visiting hours and men staying on the wards 24-7. I actually work in a maternity ward and things are truly really bad. Our managers are either not in, are hiding in the office or ignore our emails. The only way for better postnatal care is to start a campaign with the website change for example, it will then go straight to parliament if we get enough signatures. Telling our ward matrons will do nothing this is something that the government has to change. I do not want to set up the campaign myself as I’m worried about my employer punishing me for going against current systems and rules and I don’t think you can do it anonymously. Im begging someone to do this please for the patients and the staff.

I will outline the issues I’ve had just on Friday alone.

Men arguing with us because they want food & drink.. causing a scene and then the midwife in charge contradicts what we say and lets them have it because they are scared of the man or are scared of a complaint.

4 visitors for one patient outside of visiting hours, approached kindly and explained that it wasn’t visiting time etc. Given abuse by the husband saying that he is not leaving and dismissing me like a child. I explained to the midwife in charge, she spoke to them and realised that he was intimidating and told me she wasn’t going to say anything because he will definitely cause an argument with her.

Men inside the ward kitchen helping themselves to food and drink from the fridge. Kitchen should be locked so again we have a staff issue here

Man shouting in my face because I couldn’t give him a cup of tea at that moment, wife (patient) comes along after shouting abuse at me and when I tried to remove myself from the situation I was followed and ended up crying from her verbal abuse about how much better she is than me as I'm just an nhs worker. Screaming at me in the corridor and not one staff member stood up to help me while I was trying to get away from her but she kept following me.

Dirty nappies all over the place while the men just lay there on their phones. Dirty nappies on top of plates of food

Baby left alone on the bed while mum showers, nothing in place to stop the baby rolling off the bed.

Baby blanket wrapped over baby's face and when you tell the mum that it’s dangerous she looks at you like she actually couldn’t care less... you wonder will the baby be safe with her at home.

Man asleep in bed... patient sat in chair

Both man and patient asleep in hospital bed which is not really strong enough for 2

Family asking for plates and cutlery from the kitchen constantly to feed themselves and if you say no it just kicks off and you end up giving it to them to keep the peace... it’s clearly not even visiting time.. you pull back the curtain and there’s 6 of them in there! How is this a nice environment 6 of them sat around her bed eating food... while she’s recovering from birth?

Men showering and shitting in the patient bathrooms.....

Men wearing hospital gowns 😣😒 this one is just bizarre

The worst one for me personally: when you ask the patient a question and the husband answers for her... every single time like they aren’t allowed to speak for themselves. You ask a medical question.. he answers.. what food she would like.. he answers.. how many sugars in her tea.. he answers! It’s scary when a woman is so obviously controlled by her husband. She tries to choose something for dinner and is told no! ... so she’s not even allowed to choose her own dinner now. I have to stand there and fake smile pretending that it doesn’t outrage me.

It’s a nightmare every day. Plus staff bullying is horrendous. I actually don’t know why I’m still working there. It is a place of nightmares every staff member agrees with me. The men and family run the place while the managers won’t support the staff when they are abusive.

The staff are uncaring and so busy the poor mum who is alone with no family who’s legs are numb still can’t reach over to pick her crying baby up, she asks me but im not allowed because im not clinical. I promise to find someone to help but they just laugh and if they go and see her.. they aren't the most pleasant. Then she has to go through the same when she’s ready to put the baby down again. Same for her food as it’s placed out of her reach. I just wish the visitors were more respectful and more staff were hired. That is the answer.

One woman’s husband was a doctor in a ward downstairs and thought that gave them the right to 6 visitors all day every day... no one said anything as they were too intimidated. Sometimes the staff make it worse of themselves because they won’t all stick to the rules, one of us says no and the other says yes.

OP posts:
Jojo2wyatr · 16/02/2020 04:24

Holy Moly @Weneedbettercare
That place is beyond out of control! What stress you must feel trying to be diligent and follow the guidelines that are set up for the safety of all involved...staff and patients alike...this place is an accident waiting to happen. I wish you could find a work place that deserves your work ethic! Please make sure you continue to document EVERYTHING as one day soon I feel, it is going to come in handy when a new mom or infant or even staff member gets a terrible infection or worse...sounds like a little birdie needs to tell a reputable newspaper about all this lack of care and disrespect and disregard for the workers, the moms and babies without family members to help. Where I live there was a several part expose` in the newspaper on poor treatment and care in nursing homes for the elderly. This seems to be only way to get changes made since politics have entered almost every aspect of life now.
Flowers to you and a big hug

Jojo2wyatr · 16/02/2020 04:59

@Weneedbettercare
I appreciate what you are doing to help at your hospital! Along with documenting incidences I'd suggest photographing also...of course, not of any individual person but of the messes that they leave,etc. I do believe every word you are saying about what is happening, and those are only the things you are seeing when you're on shift...a photograph is worth a thousand words as the old saying goes.
Take care...I just don't know how you can get along with all this stress...sounds like a good case of work place harassment or stress related disability

Lets do something about better postnatal care...
Weneedbettercare · 16/02/2020 07:43

Thank you both ❤️ Your comments mean a lot x

OP posts:
Headfull · 16/02/2020 07:50

I got a real shock when I was on a postnatal ward at one hospital. Some people were just disgusting. And the midwives were under staffed, under supported and stressed, the care for the baby and I was v bad. Second hospital was amazing in comparison. Midwives actually seemed to have the chance to help a little (not a lot!) with advice, drugs arrived more or less on time. I can believe it happens and it was bad enough being there for a week, to work in that kind of environment all the time must be awful.

Headfull · 16/02/2020 07:51

Ps not saying the care being bad was the midwives fault. I bought them some chocolates on the way out as they were doing their best (well most of them) but didn’t have a chance to actually do their job. One of them nearly cried as I actually said thank you and most people didn’t.

itshappened · 16/02/2020 08:17

I gave birth a few weeks ago and I experienced a number of these issues. My baby was premature and i had an extremely long and quite traumatic labour. I was taken to the ward feeling pretty shell shocked and emotional, having just watched my baby be revived after delivery; only to find every cubicle filled with men farting and snoring, and multiple family members disrupting the ward in the middle of the night. In contrast I had sent my husband home to get rest, and he did not return until the specified visiting hours the next day; and even then we were quiet and respectful of the people around us. We did not have any other visitors until I was home a couple of days later.

But other people seemed to think it was ok to be making lots of noise and demanding food from the staff throughout the day and night, playing noisy games on their phones, watching violent films on their iPads etc. There are women recovering from labour and many trying to learn how to feed their babies... the wards should be calm and clean, not filled with the smell of flatulent men eating McDonald's and shooting zombies! I also hated the blatant disregard of the rules around patient bathrooms and showers. The staff are so stretched, they simply can't stop these things from happening. To be honest they don't even have enough time to help the new mothers... I agree that more should be done, as surely this is where things like PND can start, as mums can feel isolated and you embarrassed to ask for help when surrounded by this circus.

Weneedbettercare · 16/02/2020 09:03

The worst part is when the CQC visit...
it’s all a set up! We are told in advance of their visit, so the managers hire extra staff and arrange deep cleans and even painting of the walls. When they visited last time I was questioned and asked about the service that I provide and how my department works. I wanted to give my true answers but my boss was stood next to her twisting all of my answers with a big smile on her face going on about how great our ward is... I actually felt my heart sink because I was so angry at her. She can keep the fake act up all she likes but I wanted a chance to speak the truth with this inspector in private. She totally fell for the act too. Maybe they are all in on it together as why would you tell the wards when you are planning your inspection? Shouldn’t it be a surprise visit? That really shocked me to be honest. Even with all of the preparation our maternity department still received a mark of “requires improvement”. They visited again to check that things were getting better. I wonder what would happen if the CQC did unannounced visits 😣 I think we would be closed down. I really want to tell you all the name of the hospital but I can’t or I will lose my job. Thank you for your kind messages x

OP posts:
Weneedbettercare · 16/02/2020 09:18

One incident that proves that rules need to be followed and respected by the visitors and partners happened a few weeks ago. The husband of one bed ran into the next bed, pulled back the patient’s curtain and walked in shouting at her how disgusting she is because she was eating smelly food. She started crying and all staff came in trying to calm him down. She had her breasts out on show trying to breastfeed when he burst in through the curtain. He wasn’t asked to leave... he then started again the next day as he felt that he was entitled to eat a plate of dinner himself as he had been stuck here caring for his wife. Then the sister joined and then complained that they had to come in and care for her as the staff here were refusing to. Apparently they were told that staff will not look after her, she needs a family member to come in and provide care... obviously that’s not true we are here to care for her. I don’t know why the family were given that impression or if they got the wrong end of the stick. They were a nightmare, the husband and the sister both caused issues the whole stay. My issue is that he invaded the next patient’s privacy and no one called security and told him to leave.

The staff at my hospital are too afraid of the men... the patients are usually quiet, it’s the family member that often causes the arguments. We always back down as we know the managers won’t back us up. The last time I was verbally abused and brought to tears being ganged up on by a patient and her husband, nothing was done. They weren’t told off or anything... I was called into a meeting about how I could have handled the situation better. I was actually scared of them as the man was in my face. I left that day which I got in a lot of trouble for but I explained that no one was helping me and no managers were here as it was a nightshift. I told my manager that I felt unsafe. They made me come back into work and work the shift with them both. I actually felt sick with worry about going back in the next day. I hope they don’t have another baby here again as then I will have to see them again one day. This is what the staff go through every single day it’s heartbreaking. Ever since that particular incident I’ve realised 100% that the managers do not care about me.

OP posts:
Jojo2wyatr · 16/02/2020 21:12

Here in the US after a patient's stay in hospital a survey is sent to them to ask how they were treated during their stay, how was the care, was everything cleaned properly, etc.

Too bad it doesn't seem to be that way with NHS . If only patients with no family support would write letters of complaints to bring light to sub-standards of care. Why are these patients allowed to stay in hospital so long? In the US most maternity stays paid for by private insurances are about 36 to 48 hours depending on the situation ..C-sections are about 72 hours

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