OK, here's the Lindo's Could Do Better report:
Breastfeeding support perfunctory (had much better, detailed, and friendly help at the Portland)
Ditto post-natal physio (again, much better support at the Portland)
One midwife denied me pain relief that I had specifically been told I could have by my consultant
Didn't feel welcome visiting the nursery - no comfy chairs there or interest shown by the staff
First room I had had a broken bed and no air-con
No hot breakfast available (food generally a bit meh - think NHS+)
No fold-out bed for husband, only a pretty uncomfortable reclining chair
Some midwives seemed disengaged and too rushed to help (I see there's a recently updated thread in pregnancy describing some of the Lindo midwives as 'nasty')
The key thing that upset me was that on my third day, I had a visit from Liza B, who is the maternity manager (I think). I found she had quite an abrupt manner anyway, and she had already annoyed me by continually ignoring my requests not call me "Mrs" (no, Mrs Bob Dobalina is not my real name...), and she'd cocked up my contact details which meant I came in for a cancelled appointment and then she went through my personal details and medical issues in the general Lindo reception in full hearing of other random patients...and then, she came in and said "Our contract with your insurance co only allows you a two day stay. You have to give me a reason why you were still here!" So, I had to explain, yet again, as my paperwork indicated, that I had been cleared for a three day stay. She was so rude and treated me like a commodity and I think it was a massive error of judgement on her part to approach me about it rather than checking my details or talking to my consultant [For these two latter incidents I received an apology.].
Other issues
They 'lost' the flowers sent by my husband's work - these were later tracked down to a random corridor
They forgot to give me my discharge papers and then insisted my husband come back across London that very evening to collect them (could have sent them to us in a taxi, but no, we had to come and get them)
They mislaid my admission papers and antenatal notes, which included all my scan photos. They did eventually find them and posted them to me a couple of weeks later.
No follow-up letter or report from the paediatrician (unlike the Portland). It wasn't vital, but it's nice to have these things for the baby box.
I had a good experience with Mr Rai though!