I gave birth at the GWH just over 3 months ago to my first DD.
I was induced, and had a horrible nightmarish difficult birth. BUT, it wasn't due to the lack of care, they were extremely busy when I was there but I felt like they tried there best to take good care of me.
The midwife who was at my birth was great, she asked at the begging what wanted, I told her I was terrified of the thought of having forceps used on me.
Unfortunately, towards the end it looked like forceps would be needed. The Dr's wanted to go ahead and use them, she stopped them, explained to me that I needed to push and gave me the chance to avoid them (at this point of been in labor almost 3 days and was completely out of it, so I wouldn't have been able to protest if she had they just decided to proceed).
I got her out without them in the end, thank God. I was in the hospital for a further 3 days due to blood loss and other complications. The care was still really good, but if you can afford it pay for a private side ward. I found the noise of the shared ward made it hard to sleep and relax.