I'm a dad and, simply put, the antenatal ward (and Victoria ward in particular) is a TRUE HELL ON EARTH! There are so many different reasons I would never ever let my wife go back in there. This is a personal opinion and I'm sure there are many positives stories out there but, sadly, ours is not one of them.
My wife had to be induced at 38w due to GD. When we were booked in for induction, we were told it would be a long process. However, when we were admitted we were not made aware there will be no room in the delivery suite for another two days... yes... 48 HOURS! (and as it happened 33h after the waters broke). This resulted in a number of examinations, which in turn contributed to the infection, emergency c sec, antibiotics for both mum and the little one and an extended 7 day stay in hospital. It's an utter disgrace! And it wasn't necessary and could have been easily avoided.
All of that excludes the agony and pain just to then be told “sorry we don’t have a room in labour ward and we don’t know when we’ll get it”. While many midwives we’ve come across on Victoria ward were great, there are some who should not do their jobs as they clearly don’t have a compassion or willingness to help, including some who are pregnant themselves! That’s providing you actually find someone as they seem to be oblivious to their patients needing extra care… sometimes even angry at the fact you even approach them. I’ve been even angrily asked “Are you a medical professional to ask questions about active and established labour?” when telling them my wife might be ready to go over to the labour ward.
Overall, we are happy with the labour ward (the surgeons, anaesthesiologists and midwives in the actual labour ward were fantastic) but Victoria ward is a horrid and scary experience.
If anyone from Royal Free or maternity unit reads this (and you've told us you do) then know this: we've sent the feedback using both official form and a separate email to the person singled out in the hospital as the main point of contact for giving feedback (her name is on a poster in the milk prep room) but have never heard from anyone, hence why I'm posting it here. You've got some serious work to do.