My experiences all good so far. Expecting my first any day. Antenatal is busy, and have never seen same midwife fine, but they're all fine and pleasant. Have been dealt with by the lovely people in the Fetal Maternal Welfare Unit as they're monitoring my pregnancy-induced high blood pressure and they are absolutely fantastic, bend over backwards for you. I did the 4 antenatal classes and was very impressed by them.
Also impressed by my tour of the birthing centre which looks fantastic. I'm sad because apparently having the high blood pressure means I'm unlikely to be allowed to use it but the consultant midwife who is the head of the unit did come and talk to me personally and explain why, and was really nice about it which I think is excellent patient care, probably above and beyond the call of duty. Haven't actually given birth there yet, so that's all I can say, but I've been generally very impressed.
I've also been along to a ante-natal breastfeeding workshop run by their breastfeeding specialist midwife who seems excellent - she says support on the postnatal ward can be a bit hit and miss, best thing is to ask for Jocelyn (her) - she is based in hospital and always happy to come and see people, but got the impression the ward midwives don't always convey the message.
Have heard similarly dodgy things about quality of postnatal care, but think that's par for the course in London hospitals. The midwife running the antenatal classes more or less admitted as much, said that they're just plain stretched for resources and they choose to prioritise having the right ratio of people looking after women in delivery and the cost of that is understaffing in postnatal. They're not happy about it but feel their hands are tied. Which is at least an honest answer, if not much of a comfort if you're stuck on postnatal.
There's a few other threads on this that I've got bookmarked which might be worth checking out, here, here, here and here