Smyths? I don't think their training is great but I do think some of their staff spend a lot of time on the online car seat groups so will give the advice which gets parroted on there. Or perhaps someone high up responsible for training looks there, I hear quite often that their advice seems to be based on the ERF groups. (Which is funny because they don't sell many ERF seats).
John Lewis training can be better but they tend to not know about the existence of seats they don't sell. Their range has got bigger, but they still don't sell any extended harness forward facing seats (which TBF is because there haven't been many on the market) and they don't stock the cheaper ERF 125cm seats, only some quite pricey models.
The idea that seatbelts are safer than 5 point harness does go around on the web because as said, it was a big marketing point by a company trying to promote impact shield seats about 10-15 years ago. Because it fits into the existing knowledge about rear facing being safer, which is correct, I think it has been absorbed into the general consciousness and repeated as fact, but it's not really evidence based.
OTOH a lot of people assume that a 5 point harness is definitely safer than a seatbelt, and this is also not clear cut except that it definitely is safer if the child is under age 3, and the evidence leans towards suggesting that it's safer if the child is under age 4.
After those ages, it really comes down to your individual child - if you feel they aren't ready for a seatbelt, they probably aren't. I think some of the guides online like them needing to sit perfectly still for an entire car journey and never fall asleep are a bit too extreme for me personally. But if they are still prone to tantrums and trying to escape, or they constantly lean out of their seat, slide forwards and down and the seatbelt is all over the place, then it makes sense to stick with a harness if possible. My youngest is nearly 4, and I let him go in a HBB the other day for a very quick lift 5 mins down the road but he was still very wriggly and it definitely confirmed I will keep him in his harnessed seat a bit longer!