It took me until ds was ten weeks old to get the rl bf support I needed.
I rang all three helplines, only one had someone at the other end of it (the NCT one) and although she tried her best, she just wasn't able to help me over the phone.
I attended a local LLL group, the woman there helped me a little with positioning but told me his latch was "fine, really" and gave me a book to look at.
Now at this point I'd already bought every bloody book in the world and had posted many times on here, and got lots of help, but still I couldn't do it.
As for the health "professionals":
One MW in hospital (babyfriendly, apparently): Some babies just can't latch on.
Community MW1: his latch is fine, he isn't sucking properly, because he isn't hungry
Community MW2: you need to drink more milk, to make milk
Community MW3: give him a top up of formula, so you can go to bed, that way your breasts will fill up again and he will suck better because there is more milk there
Dh was no help, he was trying to persuade me to ff.
I kept on because I am stubborn as a mule. But in the end it was down to luck. A woman at the LLL group took me to one side and said, "I know a better bf councillor than the LLL woman, she is at the local hospital on Friday mornings".
For two Fridays I went and she wasn't there as she was on holiday. I still kept on with his crappy latch, my poor sore nipples, his constant crying and very slow weight gain, and my stubborn-ness.
Eventually I finally got to see this MW who was a specialist in bfing and she was brilliant.
Now why, when I told the HV or one of the community MWs about my problems, wasn't I told about her? Don't know, but it took a hell of a lot of searching and a whole lot of luck to find her.
So I don't know about empowering myself, but I can now completely understand why people give up.