We are currently going through the entry process for our preferred boarding school, in fact it’s the only school we are applying for as we are very happy with our choice and my husband is alumni of this school. It’s a UK school and a well known one. We made initial contact with the school and placed his name on ‘their list’ when DS was 5 yo.
Well the registrar seems totally loopy, first our initial enrolment (done early 2023) was completely lost and we had to redo it.
Then we were told they had everything in order to proceed to interview stage, we were requested to supply a ‘certain document’, it was sent the same day as the request and I followed up with a phone call to ensure it was received.
Now six months later the same person is requesting the same document, saying she hasn’t received it. We still haven’t progressed to interview stage.
Would you raise this as a complaint or should I keep calm?
All this is making me think I need to consider other schools. This is starting to get stressful.
has anyone experienced anything like this before, they are testing my patience, and if I provide feedback I’m worried my son’s place could be at risk because I could be perceived as a problem parent.
its for 2025 entry so starting to worry.