Hi I was wondering if someone could offer some advice please.
My friend lived in a council property with her mother. Her mother has now passed away. After years of never been invited into the house I have now gone in to see my friend and the condition of the house is poor. Her mother has hoarded bags and boxes of things and rubbish. The house is filthy and the bathroom is covered in grime and mould. It isn’t a healthy environment to live in and my friend is reluctant to clean or move anything - saying her mother would be angry and she just isn’t ready.
How can we help them, can the council come in and offer support?
Please be kind as we all want to help but just do not know how. Myself and friends who want to help have no experience with the council.