Nurses keep coming round when he's already passed

[useitorlose]

My uncle died on Monday after a long period of palliative care at home. On Tuesday, the palliative care nurse came. On Weds, the district nurse came. On Thursday, another came to administer a covid booster. None of these staff knew he had passed. All this has caused unnecessary stress to my aunt. In Jan 2021 her brother died of covid in hospital in the same town and his daughter got a call a month later asking why he hadn't turned up for his covid jab. Why is the NHS so useless at updating records in the digital age?

YANBU. Distressing for your poor aunt and also not a good use of resources.

I am sorry for your loss. 💐

It is harsh but so many people do need to be informed I’m afraid and these things happen

sorry for your loss

One thing you could do to help your aunt would be to phone round all these organisations and let them know the situation .

You may need to ring his Drs and actually inform them , sorry for your loss .

Dh died in hospital and all visits ceased. They can do better than this.

When my dad died I phoned people however I was not very upset, I can’t imagine being able to do it if you were.

I'm sorry for your loss. Its upsetting and shouldn't be that way.

When I had a miscarriage, I was called on 4, separate times over the following months to ask why I hadn't attended certain appointments. This is despite me having the MC at that very hospital, calling the clinics myself to cancel further appointments and telling them each time on the phone to amend their records!

"All these organisations" being... the NHS

There is a "Tell us once" service, but until the death is registered, various authorities will not have been notified I think. So sorry for your loss and the stress 💐

www.gov.uk/after-a-death/organisations-you-need-to-contact-and-tell-us-once

We used the 'tell us once' service when my mum passed last year. This was done when we registered her death though. Sorry for your families loss.

There is such a lack of communication it's ridiculous! I was in hospital a few years ago and a lady in my ward died overnight. The curtains were pulled around here they were waiting on another family member to arrive before moving her.
The nurse came round to take the bloods and came to the lady's bed to go in and j tried to get her attention to tell her not to but she couldn't see/hear me. She snapped on her gloves and ripped open the curtains going "mary are you ready for your bloods" and got a shock at a few family members sitting round the dead body 🤦🏼‍♀️

Unfortunately not all area of the NHS has access to computer records. The district nurses use a different system more related to GP land and until gp records update then sadly the district nurses would pop out. The covid nurses are given lists drawn from GP lists. If that list was pulled from the computer records before he passed then sadly the nurse would be unaware.

Each of the nurses will be feeling terrible for intruding at this sad time once they know. Apologies for your sad loss.

Ring his GP and notify them (although if he died at home surely his GP came out to confirm his death and so they should know already!) The Tell Us Once online notification can only be set up after the death certificate has been issued.

I used to be a District Nurse on the evening service and cannot tell you how many times I have knocked the door of a patient only to find out they died earlier in the day and the day team hadn't passed it on. It made us look like a bunch of incompetent twats as well as being extremely embarrassing for me it was awful for the family.

It happened to me too when DH died, it shouldn't happen and it is very upsetting.

Macmillan rang me the next day after I lost dh, I put the phone down her. I would never give to that chastity now, or Marie curie.

Same with us. Especially cruel as they hadn’t attended the day prior to her death which meant she ultimately died in hospital and not at home, as planned and agreed with MacMillan.