Memorialising a Facebook account

[MessyRaptor]

Has anyone been able to memorialise a Facebook account? I've been trying since March. I'm the executor and I've sent copies of death certificate, will and probate certificate. And they just say the information doesn't match what they already hold. I don't know what else to send. I don't have their login details otherwise I'd have closed the account completely.

It seems like a relatively minor thing but is now causing considerable upset as Facebook does the remember this day type stuff.

I can't believe it's been quicker and easier to get probate than closing a Facebook account.

Has anyone been able to do this? Or any advice?

I did for my dds friend after she had died. I just sent a link to the local newspapers death notification and they memorialised it. It was about 7 years ago so it might have changed.
Sorry for your loss, and this being more difficult than it should be to do💐

I'm having the same issue with my Dad's account. He died in January, I've got his login details and passwords and have tried repeatedly to delete the account but can't. So I've then tried to memorialise it and that's been like pushing water uphill with a fork.

It's stopping me from going on there as he keeps appearing in memories and reminders

my dad died nearly 3 years ago and fb account is still active. I still have his messages. i love when memories pop up with his comments on

longtompot yes they've asked for public notification of her death. But we didn't have notices in the newspaper or a funeral or memorial so can't provide that. I'm at a bit of a loss as to why they won't take official government paperwork.

bluebells1970 I'm sorry you're going through this as well. It's so frustrating isn't it. I wasn't expecting it to be this hard!

Hopeful bump. Does anyone have any suggestions I can try?

I've sent my dads death certificate 11 times and I haven't even had a reply. He died last year so I've just given up now.

telli sorry for your loss. I'm shocked that you've not had any reply. They have replied to me to say they can't use the documents. It's so frustrating.

OP do a belated announcement in the local
paper and send them that.

Not that simple, unfortunately. You have to do a death announcement via an undertaker and it's not cheap these days. Not really worth it to close a FB account.

I mentioned it to one of my DD's today and she suggested putting a message on Dad's FB page asking people to report the account and that Dad has passed away as the reason. I'm tempted to, but for now I've reported it and so have about 10 other family members and we'll see if that works.....

Just to update, Dad's account has now been memorialised which I'm OK with. Had the email this morning.

Turns out that several people asking the same thing did the trick.

I'm glad it's been resolved bluebells. I did a similar thing. A friend posted on DSis' wall and I took a screenshot and reported. I also asked a couple of others to report as well. And the account was memorialised today.

I'm still in disbelief that reporting a FB post was what it took and that they wouldn't use official documents. It's really upset me that it was so hard to do but glad it's done at last.

Oh I'm glad you got a result too.

So many little things that end up almost breaking you when you're already scraping along rock bottom.

Onwards and upwards