Please help. May have to chase Dc nursery

[cookiemonstermum]

Hi

I hope this is right place. Over past few months a child upon pick up has started to push my child in the face upon pick up. It's lead to my child being pushed to floor and previously the push has lead to a scratch.

The child in question is a lot bigger then mine. I have spoke to nursery and the child has 'issues'. It only happens at pick up and when they are at nursery they are fine as well as when they are out side.

I been told it's their way of saying bye, yet numerous of times the child has said bye perfectly fine.

I don't want to make a formal complaint as don't want to risk the space we have but I am at a loss of what I can now do. I am going to speak to the manager in a meeting to 'reassure' me but feel it's getting past that point.

Should I just cut my ties with this overwise wonderful nursery or just keep on I am not happy with they way they are dealing with this obvious issue.

If you’ve raised concerns, is a member of staff nearby when you pick your child up? Are they supervising him and showing him how to say goodbye nicely?

Hi

They are but he does it normally outside nursery and when the parents are in the room.

I don’t understand sorry.

The child in question says bye normally outside nursery when with the parents.
Nursery says it's his way of saying bye but are working on it to get him to say bye.......

I have raised my concerns so has my husband.

So if it’s outside and you’re there, are his parents there? What do they say?

Can you pick your child up later, after the other one has already been picked up?

He never pushes with his parents

And I can't pick up any later due as I don't want to walk home then walk to nursery. Its on my way home and sometimes I pick up very close to close time most the time due to time I finish work

Could you maybe send the nursery a text message or give them a call when you're on your way, so they can occupy or hold onto the other child while you pick your child up?

Have a meeting with the staff and point out to them that it doesn't matter that the other child has "issues" your child is no less hurt as a result. This is nonsense, your child should be safe at nursery and if this was a one off I wouldn't worry either but if it is persistent then you should make your complaint more formal.

I think I’m with MumUnder on this one. I’ve never been afraid to push the issue if I thought my DC was being hurt.

Well it died down untill recently..there been few changes at home with other child.
I'm going to talk to the manager tommorrow or Friday to ask what to do as the plans we had in place was working but I can't action them now x