DD2 is, shall we say, fiery. Always has been since day 1. She has started to scratch or smack it generally lash out at DD1 who's just 5. A lot of the time it's pretty unprovoked.
I'm at a bit of a loss as to how to handle it. I've tried ignoring DD2 when she does it and giving the attention to DD1, I've tried talking to her nicely and also using my firm/cross voice, and I've removed her from the room or told her to go away. She still does it. She's hit and miss with apologising.
Her talking is coming along but I do think she gets frustrated when trying to communicate which I guess doesn't help. But her spitefulness is just not on. Tonight she slapped/scratched DD2s arm and made it bleed.....
Any tips for handling this please? DD1 was never spiteful so I've not had to deal with this before!!