Hi, on our way home this evening, the only bus that turned up was none buggy friendly and absolutely packed. My 2 year old daughter (naturally) wanted to explore the bus once out of the buggy. For safety, and as the bus was so packed, I had to insist on her sitting on my knee. Cue major wobbly - that's fine - happy to ignore and attempt distraction, however Gillian is having none of it, and graduates to screaming, scrathing, biting, hitting, kicking, hair pulling and knocks my glasses off my face. There was no space to time her out, the bus was hot, crowded and uncomfortable, so I could empathise with her frustration, I was aware of every eye on the bus looking at my normally pleasant, happy, beautiful daughter and judging her as a naughty girl. I suppose what I'm looking for is ideas on how to control this better if it happens again, because I'm so upset now about how angry she became and how violent she became. Help!