My 8 year old daughter came out of school today in tears saying that one of the female teachers had shouted at her and thrown her coat at her. On approaching the woman in question I was told by both her and a male teacher that my daughter is rude and chooses which teachers to respond to. Apparently she would not listen to instructions and was 'messing around' with her best friend in the changing rooms after swimming. The teacher said she had had enough and shouted at them. She denied throwing my child's coat at her. Now my little girl has always been rather shy and has suffered damage to her self esteem when I had post natal depression and was very stressed out and short tempered myself. She frequently seems to ignore my requests and finds it difficult to make eye contact with people sometimes. Her rudeness is my fault, and they clearly think so, too. The trouble is, I'm not sure how to correct things - what can I do now to prevent further difficulties for her in the future? I get the feeling that some of the teachers in her school just do not like her. Anyone else had this problem and found a way of dealing with it? I find it so hard to get through to her sometimes...