DD is either bright, enthusiastic, funny, loving OR bossy, shouty, rude, angry and, frankly, embarrassing. A typical example was yesterday, when i went to pick her up from a friend's. She started blaming her friend of delaying the game and thus ruining it. She then ran away and hid. The mum tried to get her out of the hiding place, nicely, but she completely ignored her, so I stepped in and quietly said that if she didn't get up and go to the door in 5 she'd have a privilege withdrawn (ie no screens for a day). She then stood up (on 6) and shouted I HATE YOU. the friend's family were quietly horrified, as was I. She then threw socks at me, was generally rude and i bustled her out of the door.
At home we gave her a calm and clear talk about asseptable (
) behaviour and she was very upset and embarrassed, and asked us to stop talking about it. She then, as she often does, made a series of apology letters for us. At bed time she came and confessed that she'd been in big trouble twice at school today too, for disruptive behaviour. Again she was mortified, and didn't want me to tell anyone. I was sympathetic, on the basis that i wanted to 'reward' her for coming clean voluntarily to me.
These examples are very typical; this is not just a one off. How do i get her to understand and demonstrate reasonable behaviour without undermining her self esteem? I find this very difficult. I don't want her to be the nightmare child who noone wants to invite over. She may already be this, i'm not sure....