anyone got any ideas how to deal with Rudness?
since starting school dd has been full of it! Stupid and idiot being favourites at the moment. We have spoken so many times about how its rude, upsets people etc, explained ways which is acceptable to talk, tried punishing her but nothings getting through.
she used to be so polite, now she thinks its funny to call people pooh head and tell them she's going to cut their heads off 
any one been through it and got some tips?
Thanks in advance.