Hello, experienced die cutters!
I've recently started using a big shot and for the most part it's going well, but sometimes it makes a horrid cracking noise, as if the cutting plates are cracking or splitting. They haven't, but they are getting a bit curved. Should I be using the same side for cutting every time, or flip them over and alternate which side is in contact with the die? And should I keep one for top and one for bottom, or swap & change those too?
Sometimes it is hard to turn the handle, which I think means the whole sandwich is perhaps a bit thick, but then the whole design is not necessarily cut all the way through - we're talking fairly intricate ons like Cheery Lynn designs, a real pain to start manually snipping out bits that should have been cut. I'm told a shim might help, but wouldn't this make it all even thicker?
Thanks!