i bought my lovely bernina last year, successfully sewed a few things on it and then had a baby. i think my brain has turned to blamonge because for the life of me i can't get it to work.
what's happening is the lower (bobbin) thread doesn't seem to be working properly. the top thread is catching it but somehow the lower thread isn't pulling out well and is either making huge amounts of thread pile up on the back of the fabric or it's not catching the top thread at all.
i've quadruple checked it's loading, and whether the bobbin is going clockwise. i can't see where the tension setting for the bobbin is, but i've got the main tension dial on the factory setting.
i've run out of ideas!
can anyone help me please?