There is a big misunderstanding here.
A microarray is not a whole genome sequencing. It doesn't look at mutation inside a single gene. Duplication (two copies of the same gene) or deletion (gene is missing), yes, but even for those, it might be missed in the mosaic forms.
Only genetic testing, for a specific gene can give you an answer, but you need to know before hand which gene you want to look at.
You cannot do a whole genome sequencing to look for a genetic defect. It is still a massive task costing a fortune.
So it is not that the amnio was wrong, but more that the microarray didn't pick the specific gene mutation/deletion/duplication/splicing and so on.
The prenatal consultant should have given you a better explanation of what that test could and could not detect. Let me try to explain it to you in very simple terms.
Consider a big wall with 20.000 books (the number of genes in the human body) . You can count the books, notice if one is missing or if you have a double copy of one of these, but unless you pick up the book and open it, you cannot know if there was a misprint, say the first chapter missing, or page 123 is printed upside down, or if there is a spelling error in the last chapter.
Microarray is the person counting the books. It can detect if the whole Romance section is missing or if you have two bibles, or if someone took the Atlas away but it doesn't open the books, nor go through all the pages, line by line, word by word for every single book. That can only be done with a genetic test, for a very specific gene.
I have a genetic disease called NF1, which is the name of the gene. There are more than 4000 mutation types (and counting) and no way of connecting the mutation to the severity of the cases. A microarray can only detect whole gene deletion in NF1, so 5% of all the case, not any of the other variants. a microarray wouldn't have picked my genetic disease.
Back to you and what happens next: Bases on symptoms present (heart, hearing, ....) and as important symptoms absent, the geneticist will have a list of possible genetic issues and when requesting the genetic testing, he/she will require it for those specific genes.
Good thing is there are massive advance in genetic management and even genetic correction in a not so far future. Genes are no longer destiny, epigenetics, the environment in which genes are expressed and silences can be modified.
Go one step at the time and if you need more info on genetics, genes, mutation, just ask, it has been my day by day for years now.