I am really annoyed and hacked off - I have just booked 14 tickets to an air show at a cost of over three hundred pounds. My boss has decided that he wants to go on a weekday and asked me to change them.
I called the ticket line and was told - no transfers, no refunds I have to book again and just lose the money!
This is a ticket line that deals with a lot of events.
My director has been on the phone to them and that is the policy - we don't want a refund we want to transfer the tickets and pay more for the week day ones.
Has anyone else been had by this and what did you do?
What a rip off!