To be really p*$$@d off a the doctors surgery?

[grumblinalong]

Grr. It's probably the subsequent phone call that has got to me but I'm so livid I'm shaking.

The Dr's receptionist phoned me an hour ago and said 'Is this 'little grumblins' mum?' referring to DS2. Yes I replied. Right said the receptionist your sons urine results have come back and the doctor needs to speak to you but she's out on a visit. Err, right, what's wrong? asks I. I can't tell you that said receptionist. Great thanks for that. So I sat there stressed for 50 mins and Dr phones me back and firstly asks why I'd given in a urine smaple for DS2 (the farking receptionist there told me to) then went on to tell me he has a UTI and sugar in his urine, can I bring him in at 4pm today as she needs to see him to assess him.

I'm annoyed on so many levels. One being told that something was wrong, but not being told what. Having to wait and getting increasingly stressed out. Getting an inquisition into why I'd handed in a urine sample and then being told the results are actually quite urgent. I'm at work and my first instinct is to go get DS2 from nursery and go to the doctors immediately. She didn't say diabetes but that's what sugar in the urine means doesn't it? I'm afraid that if I go in now though I'll just end up losing it at their complete unprofessionalism.

Sorry for all the mistakes.

It's odd that the GP asked why you'd given in a urine sample and that it was the receptionist who'd told you to do so.

Other than that, I wouldn't fret too much. She may only work pt, for example, and that's why she wants to see him today, maybe it'll otherwise be a week before she's back in.

Hope everything's ok

AFAIK sugar can just be a sign of infection and does not necessarily mean diabetes - you are imagining a worst case scenario. I think they would have to do further tests to see if he was diabetic.

I understand your annoyance at the way it was dealt with though,

Hope everything is ok.

moulesfrites - Thanks, I didn't know that. That is such a relief. I suppose I'm just stressed because it was all done in a weird way.

It seems a bit odd that you had a phone call from the receptionist - before the call from the doctor, as it is the wait between the calls that seems to have stressed you out.

I am guessing that there was a reason (other than the receptionist telling you to take in a sample) that your son was tested. Has he been unwell?

If it were me though - I would try to calm down, be grateful that I have been offered an appointment today and hope that whatever the cause for the UTI and sugar in the urine can be found and treated asap.

Being angry will not help your son - being calm will.

I hope all is ok and he gets better soon.

For now, focus on the UTI-that needs to be treated first. If there is sugar in his urine, and the GP is concerned, he will carry out further tests.
Has your ds been unwell? Usually with a UTI, there is a temp, and generally not feeling great. Make sure he drinks plenty, and completes any antibiotics the GP prescribes.

Maybe the receptionist was asked to phone you, to tell you the doctor would phone you as soon as they were back from call-outs (maybe she had a list of people to phone and tell "doctor will be phonong you later")? I would imagine that this was to see if you'd be home to take the call, but it sounds like the receptionist could have handled the call a bit better.

I'm thinking, from the doctors question about why you'd given in a sample, that this wasn't the doctor you saw previously, and he/she was wanting some background info.

Sugar in the urine can have a number of causes, it does not mean diabetes (though that is ONE cause). It could be a kidney infection for examlpe.

It's not unusual for a doctors receptionist to be asked to make a call like that. I work as a receptionist but what I usually say is that it's nothing to worry about (you can usually see in the notes what the problems is, but as we are not medically trained, they often mean very little to us).

Hope your DS is okay.

Also, WRT the patient notes, where test results are concerned, once the Doctor has reviewed them, all they usually write is something along the lines of 'tell patient result is normal' or 'patient to be contacted to arrange a further consultation to discuss results'.

I can see why you are worried but the scenario isnt as odd as you think. The receptionist phoned because the dr wanted to get hold of you and presumerably it is easier for the receptionist to make repeated calls to engaged numbers etc than the actual dr. The receptionist could have left an answer phone message etc.

The dr asked why you had handed in the sample to get a background top the symptoms your son may be experiencing