to be fed up of the supermarkets round here mispricing things/

[daysoftheweek]

It really annoys me
It really drives me mad
they all do it but it is getting really frequent so I'm wondering whether it has got bad recently because of financial issues

we have 2 Sainsburys withing walking distance and both have done it to me within the last fortnight
they put one price on the shelves and another comes up on the computer
they hand write the price on a sticker then a different price comes up when scanned

Waitrose staff today were manually entering the prices to avoid a BOGOF coming up (would have been much easier to remove the BOGOF label from the shelves but there you go) only their maths was so awful they get it wrong as did the supervisor

maybe I'm unusual in that I buy in quite small quantities so can remember the prices
maybe I'm unusual in being able to do 4x99p

Sainsburys has also been selling really poor quality fresh food took something back recently still wrpaaed and in date with Sainsburys written all over it and got shouted at by the moron behind customer services who was trying to make out she was doing me a special favour by giving me edible food!!!!

oh and went to posh street festival yesterday where they were selling out of date cheese!

thanks for the rant

4x99p is simple! did they really have issues with that?!

yup!

You pay peanuts you get monkeys.

Things have to be sold to you at the price they are advertised at. You can't manually enter something to avoid giving a bogof!!! Naughty naughty!!!
And if something has gone off before it's expiry date then you are entitled to a refund or replacement.
Where the hell do you live???

If they advertised it at that price (ie., wrote that on the sticker) they are only allowed to refuse to sell to you, or to sell at the written price. They can't demand you pay the higher price and you are fine to dump items at the till saying you will only pay the advertised price or not buy.

What I hate at the moment in my local Co Op is that they don't put prices on expensive stuff - so there will be a price tag for peaches, which actually applies to the (long gone) special offer value punnets, but not what's on the shelf. Or there'll be a tag for 'Sauvignon Blanc' which is underneath the wine you want, but actually refers to something cheaper.

if something has gone off before the BBE date then you are entitled to a double refund and a replacement product. That what the policy was at co-op whne i used to work there so i would assume it was still the same.

FunkyMunky, no one has to sell it at the advertised price. The consumer sets the price when they offer to buy something at the till and the 'contract' is made. The shop can then decide to either not sell it at all, or accept your offer.

An advertised price is only an invitation to treat.

sw london funky

i mean waitrose manually entering things to avoid the offered price what is the country coming to

being so mc I maid a polite comment about how if i'd known her till wasn't working I'd have gone to another one!!

I had to get a refund on chocolates the other day in Morrisons as they came up 97p more than the ticket price. I find Tesco are also bad for overcharging

If you advertise something at a price on the shelf - it is illegal to then charge a different price at the till, it is deception and not a contract.

Tesco lost my custom for ever doing this and it happens in several stores in my area as an electorinc notice board at work had severla messages from people warning about this practice.

Oh this drives me mad as well.

Yesterday we were in the local co-op and there was a sign saying "All co-op 200g dips only £1". So we picked up two tubs of dips.

Which were then scanned at £1.59 each, because apparently the sign didn't actually mean "All co-op 200g dips only £1", it meant "The two co-op dips nearest this sign only £1"

Had this happen a few times. When it happened more than once at a newly open tescos (not registering the BOGOF deals) I complained to trading standards. Was told it was teething problems.

I always manually tot up a rough running total in my head while I shop and check my receipt before I leave.
They're getting sneaky now by putting the money off deals at the bottom of the receipt separately and it not always showing up on the LCD display. So I always ask if I don't think something's gone through on special.

It isn't teething problems and TS know this - but they should be forced into prosecting for this happening time and time again. Computer errors only happned due to the computers time and time agian not being changed to allow for the offer - I suspect 8 out of 10 people don't realsie they didn't get the special deal offered on the shelf

I always check my special offers on the receipt. Tesco and Asda are both good at refunding, often refunding the whole cost not just what they've overcharged

I had a go at the staff in Sainsburys the other day, because they had a big sign up saying 'Innocent Pure Fruit smoothies' £2.

They had Orange + Mango and Banana and Strawberry 'pure fruit smouothies' on one shelf, immediately above the sign, and then to the right of that was Goji Berry 'super fruit smoothie', which said £3.36, obviously because it was a 'super fruit smoothie', not a 'pure fruit smoothie'

Just below the sign was Lemon and honey 'pure fruit smoothie' with no price sticker on. Took it to the till, came up as £3.36. They told me it was a 'limited edition', and wasn't included in the offer. I asked why they hadn't put a price label on, and why it said 'Innocent Pure Fruit Smoothies £2' when they were charging £3.36 for some of them. Eventually they gave in, but it took a lot of arguing.

Almost as bad was the young woman selling two items of clothes on a stall (no till). They were £9.50 and £6.50, so she punched this into her calculator and said '£16.50'. I said '£16', and she said 'that's right, £16.50', 'No, £16'. This went on for several more tries until she eventually went back to her calculator, which fortunately gave the correct answer second time around.

I work in a shop and the rule is if it comes up at a higher price than the ticket the customer gets it for the ticket price. If the difference in price is to big (ie, the ticket said £1 when it really is £10 then we have to take that product off sale for 24 hours)
We often have 3 for 2 and bogofs not going through, but we manually enter them in so the customer gets the offer not the other way round!!

SG I saw that offer in sainsburys and quite liked the look of the lemon and honey one, but I just knew that it wouldnt be included in the offer because of the absent price ticket. Sneaky buggers arnt they!

Do you know why they offer more money than is need though? Have you thought that it is a bribe/ Can you imagin if a shop lifter that got caught offered to pay £10 offer the odds for the item...?

Here is a worse one.

DH went to buy teabags. Saw 80 tetley teabags with 80 free so 160 teabags. Went to the till at our local spar and they wouldn't scan. Man enters the code for 160 teabags and refuses to give them to him for the price of 80

Alot of the time the wrong ticket price is human error though. An assistant doing several things at once and rushing to get jobs done plus having to serve customers at the same time accidently puts aload of £1 stickers on something that should be a different price.
Bogof offer has ended, assistant destickers everything, yet forgets to remove the shelf edge strips. Ive done that one before!
The shop in question was in the wrong though, like someone said, it should of just removed the signage advertising it and they wouldnt of had to manually override. That is shoddy management though IMO.

As for the offering of All 200g dips, that one was against the law. The signage should say *selected" not all. You could report them for that one.

Went to get a loaf of bread yesterday at Co-op. Shelf said £1.24 so I got the correct money out while waiting in the LONG queue. Got to the till and the chap scanned it and said '£1.42 please.' I looked surprised and made a comment but got another 20p out. By then he'd gone and checked the shelf, and came back and charged me the right price. I guess someone just transposed the 2 digits.