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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be so pissed off with cleaner I fear my head may explode?

102 replies

geordieminx · 04/06/2010 19:33

Started back f/t work 4 weeks ago.

Have struggled on for the past few weeks, but eventually decided it was time to get a cleaner, as I am out of the house 12 hours a day, and prefer to spend weekend doing nice things

So, instead of hiring from an advert in the newsagent I contacted a few agencies, had a lady come out on Tuesday to see me - she reckoned 3 hours for the first one, then 2-3 hours every week after that. I said that this was fine, agreed for one of her staff to come in today.

Gets home tonight, so excited about having a sparkly home.

Porch not swept
Bits still on floor
Rug half way up the wall... bits still under rug
Cushions not arranged
Glass on doors not cleaned
hob top not cleaned at all... still has last nights tea on it
None of applicances wiped down
Bin not emptied nor wiped down
No dusting at all -
tv not cleaned
sink not washed.. still bits of food in the plug bit
None of the window sils wiped down
Mirrored wardrobe doors not polished.

The list could go on. It isnt just that things havent been done very well - they havent been done at all. What kind of fool would not even clean the top of the cooker or make the cushions look nice.

As far as I can see she has cleaned the bathroom (well admitedly), and hoovered(ish)

I have spoken with owner of company -she is going to sort it on Monday but tbh I am completely disillusioned with them.

I cant believe anyone would think that it was acceptable to leave a house like this after you were paid to clean it. If it had been me I would have cleaned to a reasonable standard, and then mentioned that it took longer.. not just fucking left it.

Oh and I live in a 3 bed detached with 1 bathroom, so not exactly a mansion. Oh and there is only 3 of us.

Grrrrr

OP posts:
pocketmonster · 07/06/2010 22:25

My cleaner comes for 6 hours a week - 4 bed, 2 bathrooms, utility, downstairs loo, living room, dining room, kitchen, large hall and landing. She does it fairly well and will tidy too. Best cleaner i have had, but she is my 5th. I sacked 3 because they were useless and one left after she was bereaved. I had Molly Maid and they charged £85 per clean and did nowt - I was home once when they came and two of them spent just over an hour! They had done nothing. So I sacked them, the woman who owned the franchise had promised the earth too.

IME you need to be very prescriptive about what you want and if you're not happy tell them.

pocketmonster · 07/06/2010 22:26

Oh, and YANBU! Sorry!

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