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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to want nothing more to do with this "caseworker"?

18 replies

gottalearntoshutup · 30/05/2010 00:49

I never even wanted a "caseworker" at all. I simply asked for several very specific pieces of advice. But I suppose that's the way Sure Start works.

But I certainly don't want this woman as a "caseworker". The last time she visited, we ended up literally shouting at each other. Certainly, I should not have yelled at her to fuck off , but she should not have refused to let me speak and she should not have made personal insults or aggressive threats.

I later apologised but she did not, but phoned me two days later as though nothing had happened.

If it had not yelled at her to fuck off, I would have had no hesitation in contacting her manager asking for no further contact from her. However, I'm worried that if I say anything I'll simply worsen my own reputation. But I really want nothing whatsoever more to do with her. However, I'm worried that if I simply avoid her I will arouse suspicion for having disengaged.

But I really don't want to get her into trouble either.

OP posts:
DSM · 30/05/2010 00:52

What on earth did she do to provoke such a reaction from you?

scurryfunge · 30/05/2010 00:54

Unless your complaints are justified, there is little value in asking for no further contact. Surely she is there to assist you?

gottalearntoshutup · 30/05/2010 00:57

She wouldn't let me explain the very basic facts of the situation she was trying to "help" me with. And then she accused me of hiding information in order to deceive!

But that doesn't excuse it, I know. I shouldn't have sworn at her

OP posts:
gottalearntoshutup · 30/05/2010 00:59

But she cannot help me. Help requires understanding a situation, and understanding requires listening. And she seems unable to listen.

OP posts:
scurryfunge · 30/05/2010 01:00

How did she not let you explain and what facts did you hide?

MillyR · 30/05/2010 01:01

I don't really understand what Sure Start does. I didn't know they had case workers. How does it work?

scottishmummy · 30/05/2010 01:02

why do you have caseworker?why so fractious?why is "your reputation" so poor

so lets look at this from what you post
you have "reputation"
you told your case worker to fuck off
you had altercation with allocated caseworker

i think you maybe need to speak to your workers etc rather than drag this across mn.clearly things from your account have broken down

less mn
more real life sort this out

daysoftheweek · 30/05/2010 01:03

I'm guessing that there is a bit of a backstory to this.......

however don't worry all these people will be out of a job very soon!!

(either that or we are going to loose a lot of Docs/nurses and teachers)

gottalearntoshutup · 30/05/2010 01:07

I didn't hide anything. She just spent the first half hour of the meeting talking nonstop and I couldn't even interrupt to say anything at all.

Until I lost my temper with her I was known as gentle and polite. It's the first time ever in my life I have screamed at a professional.

OP posts:
scurryfunge · 30/05/2010 01:09

Why would you want to interrupt anyone who was talking?

scottishmummy · 30/05/2010 01:09

i think you should reflect more upon the whys and whats of your circumstances.,rather than pissing about on mn disputing why you swore at social worker

i hope this resolves amicabily for all concerned

daysoftheweek · 30/05/2010 01:20

a caseworker is not a professional

Silver1 · 30/05/2010 01:25

okay, just sit back a minute, ditch the notion that someone is sitting on the sidelines ready to swoop your child in to care if you "disengage". SWs are busy people, they don't want to become involved un-necessarily.

If you don't want to work with her, then don't. There are a lot of on line, on the phone in person services you can engage with for advice, if you don't like the Surestart person look elsewhere.

scottishmummy · 30/05/2010 01:25

op i suggest you make some calls.explain your actions.seek some non confrontational way forward

DSM · 30/05/2010 09:57

Why couldn't you jus let her finish, then calmly ask her to now listen to you?

I think there is an obvious communication issue and whether she was listening to you or not is irrelevant, you lost your temper which is unacceptable. YOU are in the wrong.

I don't know why you need a caseworker, but obviously because you have some problems that someone thought you needed help with. You should be grateful that you are getting the help you require.

mrsbean78 · 30/05/2010 11:48

Who can tell if you are U or not - what's the situation, why did you swear, what did she say?

ScreaminEagle · 30/05/2010 12:00

This reply has been deleted

Message withdrawn

OTTMummA · 30/05/2010 14:22

just tell them your not finding the current situation helpful at all and will not be continuing with any other appointments, you are an adult ( hopefully ) you can tell them to sod off if you want, but you don't need to be rude about it, just tell them no.

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