honeydragon, there is MORE to the bettaware story, and it is a long story.
They would post the catalogue, and ask for it to be put out again on X day. X day, I put the catalogue out. They knock on my door a few days later, and I say I have put it out. They say "no, cos it is not here, now give me the catalogue please". Of course I cant, because I dont have it, I have placed it on my doorstep, as requested, on the day requested, and I have NO idea why it is not there.
This happened on a few occasions, and I told them, look, I have the "no junk sign" up, dont put any more catalogues through, and then hassle me because you cant find it. I have always put them out, if you cant find them it is not my problem. Next time, I will bin it, because I am not going to buy anything, and I dont want to have you guys knocking all the time. This is when the slanging match happened.
I am sure it is a good and worthwile job, but I think my local rep was possibly taking the piss a bit.