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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to get annoyed with cafes etc for refusing to give me hot water to warm a bottle?

29 replies

rowingcah · 17/03/2010 20:26

I regularly take out expressed breast milk for DS and regularly get refused hot water in order to warm the bottles in cafes, restaurants and coffee shops due to "Health and Safety". The irony of this is that they are quite happy for me to walk over to my table with two steaming cups of coffee and drink them in front of the LO. So why spout the H&S rubbish? One person even told me it was against the law?!! Bless - he got more than he bargained for when he gave me that line! On asking him whether he felt comfortable about allowing me hot drinks too - I got told that is different as it is a drink?? As a recent thread last week pointed out tragic accidents can happen with drinks too.
Often they tell me they can microwave it but breast milk shouldn't be microwaved and I would consider that more dangerous for the little one than warming gently in hot water!
The hypocrisy and inaccuracy of just spouting a Health & Safety argument drives me nuts. Am I being unreasonable or am I missing something here?

OP posts:
memoo · 17/03/2010 22:43

Asda cafe gave me some hot water the other day to heat DD's bottle. They have special little pots specificly for the job, Has a lid on it to carry it to the table.

Don't know why other stores can't do that

londonmackem · 17/03/2010 23:06

Starbucks refused to give me hot water in a mug(to warm food) but were happy to put it in my tommee tippee flask cover (I am sure you know what I mean). Not sure how it was any safer but there you go. I did have hot water had I been desperate but that was boiled water to make up bottles - the world is elf and safety mad. To be fair even the staff thought it was a ridiculous rule as they sold me tea without milk which I assume would be the same temperature as the hot water in a mug.

mamatomany · 17/03/2010 23:11

Hmm well when idiots stop suing companies when they fall over their own feet or take a gulp of coffee which is hot then maybe common sense will return, as it is today I don't blame the companies for assuming everyone is clumsy and everyone will sue them and saying no.
Perhaps OP you should offer to sign a disclaimer ?

abbierhodes · 17/03/2010 23:13

Ask them to warm it in a jug of water behind the counter for you...they often will.

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