just a rant really. Had a minor mix up with the bank which was dealt with via email. I then got a superfluous letter about it this morning followed by a totally unnecessary phone call telling me the same that was in the letter - the phone woke up DS who was 40 mins into what probably would have been a 2hr nap. he is now unhappily chuntering away in his cot because he is tired but has had just enough sleep to stop him dropping off again. grrrrr! there is no point in increasing the ways of communicating if it just means the same thing gets done three times instead on one. If they had my mobile no doubt I'd be getting a text as well. modern life is rubbish - and yes I will be unplugging the phone in future!