to want cleaner to come on her own, not with another family member?!

[knittingmama]

We've had a cleaner for a few months now who did a fab job in the beginning. Over time she seems to have taken on more clients than she can handle herself so she started bringing her daughter or husband with her on occasion and they clean the house in half the time. Problem is that when she brings one of them something obvious always gets missed! 2 weeks ago it was the hob- completely uncleaned- and another time the kitchen table got ignored. What do I do? She's Bulgarian so it's not very easy to communicate with her...

We've had a cleaner for a few months now who did a fab job in the beginning. Over time she seems to have taken on more clients than she can handle herself so she started bringing her daughter or husband with her on occasion and they clean the house in half the time. Problem is that when she brings one of them something obvious always gets missed! 2 weeks ago it was the hob- completely uncleaned- and another time the kitchen table got ignored. What do I do? She's Bulgarian so it's not very easy to communicate with her...

Tell her you need the job done properly. You must be able to communicate reasonably well in order to employ her. You could come up with a list of what you need done I suppose, but the danger with that is that she might stick to it.

Same thing happened with me. She started bringing her Mother-in-Law. I wouldn't have minded if she cleaned as well as our cleaner but she didn't. One week the bathroom bin wasn't even emptied. We (well, I made my husband do it) told her that we didn't want her any more. She cleans for my mum as well and she'd already told her that she didn't want the Mother-in-Law after substandard cleaning.

It must have been properly crap for my mum to notice because my mum's incredibly short sighted.

Same here, wouldn't mind if the husband actually cleaned well but things get missed all the time. It's not just me, my friend who employs her has the same gripe. Problem is that decent cleaners are hard to find, and she herself is good. It's when she comes with the others...