I mean WHY do people get so annoyed with having to wait to pay for their items?
I was in Next yesterday, it was a long queue and 2 people were serving. A couple of people behind me demanded that they put an extra assistant on the tills.
It's the same every year, this is the busiest shopping week. Shops aren't going to employ extra staff for just one week. They're probably having to cope with 5 people phoning in sick (hangover/flu/exhaustion) - a little understanding wouldn't go amiss.
If you don't enjoy queueing, why not wait until the sales are over?
Getting angry over the amount of time it takes to queue really doesn't make your shopping expedition enjoyable. There are better things to get het up about.
Anyway I'm sure I'm preaching to the converted. We're all civilised shoppers here.