AIBU to be a bit annoyed or have i read this wrong?

[DoingTheBestICan]

I started work 4 weeks ago at our local Boots,15 hrs a week so it would fit in around ds & dh's work shifts.

First week i worked 24 hrs,second week i worked 28 hrs & the third week i worked 21 hrs,so far this week i have worked 10 1/2 hrs & have a 6 1/2 hr shift today.

There are 3 supervisors & 2 of them take it in turns to write the rota,the lady doing the rota this week told me yesterday to come in for 10 this morning & she would give me my hrs for the rest of the week then & i would be in every day.I am a bit annoyed at that as dh is back in work this week so ds will have to go to cm a lot this week.

I just thought of the money & didnt say anything.

Anyway last night i was reading through my paperwork & came across this paragraph,

Your contracted hours are 15.00 per week,together with such additional hours as may be required to meet the needs of the business. There will be no payment for additional hours unless this is agreed in advance with your manager.

I have had 3 pay days & each one has been for the amount of 15 hrs worked.

I am so annoyed with myself for not noticing this earlier & i feel like i have been made a mug out of.

I am going in today to have a word with the manager about this & the issue of not getting our rota till the day before.

AIBU to feel this is not working out?

Also - am not sure how this works out legally but wouldn't your (average) hourly pay quickly become below the minimum wage? Would definitely give ACAS a ring if work are not listening.

DoingTheBestICan - this issue is a red herring:

"There will be no payment for additional hours unless this is agreed in advance with your manager:

By definition, your manager has agreed the hours as she gave you the schedule. What that clause means is that you cannot just take it upon yourself to work extra hours without agreeing them with your manager first. Once she has 'given' you the hours that you need to work and you have agreed them with her then by definition your manager has agreed your working hours and therefore should be paid for them.

What Saltire said sounds right. It should be corrected later at the end of the month as long as it has gone on the time sheet. Check also that these extra hours you are working are not being accidentally put on someone elses time sheet.

The issue here is that the contract is a flexible hours one and that the company may ask you to work longer but you do not have to agree and if you do agree then they have to pay. If they do not pay you for the extra hours you worked then you will be getting paid less than minimum wage per hour worked as Stuffit/VivLe say.

I have a business and employ people and we have contracts with that wording BUT to us it means any extra hours worked are at the standard hourly rate not an over time rate.

I would be very surprised if they expect you to work for nothing in this sort of environment.

Hang on though - if you have been paid for the first month's work then the 'overtime' (anything above contracted hours) will be added to the next month's pay check. It's annoying but how all businesses work.

It is simply not possible that they expect you to work over your contracted hours for free. Seriously, impossible. Unless you are a manager on an annual salary you get paid for the hours you work. Maybe the contract meant no additional pay as in you don't get an enhanced rate for overtime?

If the manager is using unpaid overtime to prop up their store to stay within budgets or whatever then they are a very shit manager and need to be taken in hand by their own line manager. It is also shit to be so bad at planning that you can't get the rotas out a week in advance. God, I used to manage a branch of a coffee shop chain and had 3 weeks of rotas up at a time.

You need to broach both these issues and if you don't get a satisfactory response go to the area manager, they will not be happy to hear of staff working for free, you could make a big stink (eg local rag) and it would be very embarrassing.

i havent read all of this, but as i understand it, that would mean that you cant decide to work extra hours and demand payment for it, but if they ask you to work, they should pay you for thoes hours as thast has been agreed in advance by your manager.

Yes - as I get paid monthly any extra hours get carried forward. SO I get paid on the 20th of November. Any extra hours I worked from (I think) 7th October until 5th November will be added onto that pay on the 20th November. Then any hours extra from 6th November until 3rd december will go on Decembers paypacket921st december) and so on. I would definately ask her though to make sure she has entered your hours on your timesheet.

not read the whole thread but my last contract said that kind of thing (we'd often leave for a meeting at 5.30 am,have a social function that night until 1am then be at a breakfast meeting the next morning...work a full day,commute back home arriving back around 9pm the next night) obviously those kind of hours are bloody ridiculous and nobody would sign a contract stating that.
i've never ever heard of it in a shop though?

I worked at marks and sparks last xmas and got extra hours but had to sign a claim form for the payment, check that they don't pay overtime monthly or something before going in all guns blazing...

sorry abetadad, i posted before i read

but if it is the case of working for free, get your arse out of there and somewhere where they will pay you what your worth

Your contracted hours are 15.00 per week,together with such additional hours as may be required to meet the needs of the business. There will be no payment for additional hours unless this is agreed in advance with your manager.

That bit above, means that you can't just decide to stay behind for an extra hour and expect to get paid for it. If I stay behind, I usually say to my team mananger "look I haven't finished x,y and z, I will stay until I've finished, if that's ok" and she usually says, yes, and then i get the 1/2 hour back as time off.

So, if she is asking you stay these extra hours then she is agreeing to it isn't she? So make sure she is putting it down on your time sheet

I used to work for Boots when I was a student, and yes, sometimes it took a coupld of months for the extra hours to filter through to my salary.

It's pretty badly worded, though, if that's what it means.
If nothing else, someone at Boots which, let's face it, is not a small outfit, should re-write their contracts.

I have been hunting for mine and can't find it to see how it's worded although mine is slightly different as I am permanent, and I'm assuming by OP stating she gets paid weekly that she is currently a christmas temp

Thanks everyone.

Saltire - i'm not a Christmas temp,i am on a 3 month probation & as i understand it i will get paid monthly if i get kept on.

I enquired about the unpaid overtime & i was assured that i would get it in the weeks pay that falls when the monthly pay gets paid,if that makes sense?

I just need to sort out getting my rota earlier but i dont hold out much hope in that as one of the supervisors who write them is a bit lax.

Sorry - I assumed because of the time of year and the fact you are getting paid weekly that you were.

Gosh,no need to apologise,i would have thought the same as you,like you say especially this time of yr.

The monthly pay date is the 20th of the month. If this falls on a Saturday or Sunday then we get it on the monday after. It will be good overtime pay for you a feww weeks before Christmas - and any I do in december I don't get til Jan!

Thanks Saltire,i have already done all my Christmas shopping so it looks like for the first time in many yrs we will have some spare cash to treat ourselves for a change