To think my cleaner was within her rights to refuse to clean my neighbours place again?

[dilemma456]

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I hope they're going to pay the cleaner bloody well. If extra cash is not forthcoming, you need to have a word with them - that's awful.

Entirely reasonable. Hope they pay her danger money.

At the very least they need to apologise and pay her handsomely for what she has done. She sounds lovely as she didn't have to do it but put the cats first.

Perfectly reasonable - she can't "hoover and mop round" if the place is disgusting, and it's certainly not her job to clean up the filth!

your cleaner is right

but

its not your neighbours fault - its their stupid friend who isnt looking after their cats/home properly who should be blamed

I would flip if there was cat poo on my bed!!

We left our cat for 3 weeks when we went on our honeymoon and he was fine - I did make sure my Dad came in every day and sat with him for an hour though to keep him company, but I'm a big softie about the cat.

I'd be worried the friend hasn't fed them though if the poo's not cleaned up as they're obviously not that bothered, mind you there probably wouldn't be any if they'd not been fed I suppose!

It's difficult because as a cat lover with 6 of my own there is no way I could leave the cats in that state - paid or not; but then why should she ?
I think the neighbours owe her a very nice bottle of something and an extremely harsh word with their friend - cos I think to leave animals like that is disgusting.

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Who on earth would agree to look after cats and then not change the litter tray!!!! In fairness I would something if looking after a cat involved litter tray changing but if I'd agreed to do it I'd don rubber gloves and get it down.

Your friends must be fuming and so embarrassed.

bloody hell, TBH if I was that cleaner I would not have cleaned up after the cats AT ALL

what an awful "friend" who was "looking after the cats" - did they not see and smell the state of the flat

gross gross gross

your poor cleaner

and those poor cats. Cats are very clean so for them to have to live like that is dreadful

I´m not exactlyfollowing this.

The OP has a cleaner who has been asked to mop & hoover for the neighbours whilst they are away?

But doesn´t regularly clean for them?

So what´s the big deal?

The cleaner can´t do what they have been asked to do, so are well within their rights to refuse.

Glad to hear your neighbours have understood the situation and will thank her properly. I hope they have serious words with their "friend" - not nice cleaning up after cats, but she should never have agreed if she wasn't prepared to do the job properly.