Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain about my GP practice refusing to see DS

28 replies

VeryHungryLennipillar · 15/09/2009 22:46

DS been up all night last 2 nights wailing but fine when awake or held upright. Think he has an ear infection. So I called GPs to make an appointment but because he has a temp and cold they won't see him because of swine flu. He hasn't got swine flu, he's had the cold 2 weeks and now probably has an ear infection. They have offered me a telephone consultation so I politely pointed out that it wasn't going to help diagnose an ear problem, so receptionist told me to take him to the urgent care centre where they are seeing patients with SF symptoms and he could be seen there. Er, yes, I'll take my 8mo to get swine flu then shall I Grrrr.

OP posts:
Stigaloid · 16/09/2009 14:31

I'd phone up and demand an appointment or go in and make a walk in appointment.

PeedOffWithNits · 16/09/2009 14:34

receptionists are SUPPOSED to ask questions, to prioritise patients, to write notes on screen for dr to be able to know who needs calling most urgently etc etc

our surgery have always been excellent

SomeGuy · 16/09/2009 14:40

Your medical condition is no business of the receptionist.

They are most definitely NOT qualified to prioritise patients - that's why doctors go to medical school and then do years of training.

New posts on this thread. Refresh page