and that this thread appears in the Daily Mail?
I cannot tell you how much of my life I have wasted on the 'phone to these people, e-mailing them and gradually turning grey over them.
Ordered camera for holiday from Pixmania - called them two days before holiday and they had forgotten they didn't have it in stock (despite website suggesting otherwise) and forgotten to e-mail me to tell me that they hadn't got it in stock. Cancelled order as about to go on holiday. They forgot to cancel order properly and dispatched memory card that came with camera. Had to return -but they forgot to send me voucher for postage so I had to pay for postage to France despite it being their mistake. Now they have forgotten to refund both camera and card some weeks later despite their website promising refund within 4 days. .
Don't even get me started on Columbus Insurance.
No real point to this post and don't expect anyone to reply - just wanted Mumsnetters to recall this post when they are about to use them.