to have abandoned my shopping at Tesco in a huff?

[DisturbinglySexuallyInactive]

I know, we are all hot and slightly grumpy at the moment but I was soooo cross when, after queuing for about 18 weeks at one of the only 4 checkouts an officious type Tesco employee informed me the checkout was closing and to join one of the other 3 exceptionally long and slow moving queues. I asked if it was some sort of joke and she said no, so I put my basket on the floor and walked out.

AIBU to refuse to reward such appalling service with my hard earned money?

Whoops not that angry!!

YANBU!

I'd have done the same thing whilst muttering several profanties under my breath!

"I was told I couldn't purchase more than 10 single-feed cartons of readymade formula (which I wanted to tale on hopliday with us )at a time because it was store policy to 'make sure they are available to all customers"

LOL so this makes it sound as though Tesco don't want to sell their goods to people who want to buy them but keep them on the shelves just in case someone else wants to buy them?? Madness

You were absolutely right. I would have done the same, even if it had meant going to a different supermarket to start all over again.
If you write to complain, tell the supermarket you have also written to consumer affairs section of newspaper/magazine/radio programme. I know people who have said their sister or whoever is a Consumer Affairs journalist. That gets the wind up them.

I worked for Tesco (in the warehouse) for 7 yrs. I only go in to any Tesco now if I need to go pee! They are a dreadful company to work for who are only no.1 because they have fingers in politiacal pies. Sorry didn't want this to sound like a rant, basically the customer service is representative of how the staff get treated. My advice, don't shop there!

Wish I had done that at Christmas - I went into our 24 hour shop (feeling grot but someone had to do the shopping) and had a huge trolley - got to the tills at just after midnight, to be told that the manned tills were closing, I had to put all my shopping through the self-service. I got no help, had to keep stopping scanning the items to go to the other end and pack them, all the while a massive queue was forming behind me, and I felt totally stressed by the whole thing.

my worst customer service experience was in B&Q, had about £500 of stuff and got to checkout about 15 mins before closing only for checkout person to eye my purchases warily and announce that he wouldn't serve me because he wanted to leave on time for once

now that one I still feel cross about!

Tescos suck. Had a really crap bottle of wine that mil paid over £15.00 for, so took it back. The wine manager did a print out and showed me that it was not bought in their store as the stock levels showed zero sales.

I said it didn't matter as it was faulty goods, but that it was bought at the store.

It then reduced into a ridiculous, 'no, it wasn't', 'yes, it was' debate.

She refunded money eventually.

Lottie - if Waitrose came and took over my local Somerfield I would be jumping for joy, cafe or no cafe.

I used to live in a (reasonably sizeable) town which did not have a decent supermarket, just a very run down Somerfields. The nearest proper supermarket was 14 miles away on the other side of a town which had traffic gridlock most of the time. So we all shopped at bloody Somerfield and hated it.

This was a holiday town as well, I used to feel sorry for the holidaymakers who came in to do some shopping, they looked about them in horror. You could seriously be stood there for half an hour waiting to go through the checkout. Plus the shop was on the High Street, there was a (not free) car park round the back, but no back door, so you had to cart your trolley through the hordes of people in Ilfracombe High street, down a slope and round a corner to access your car!

It was madness. When Tesco came to down people put the bunting out