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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

ignorant damn woman is asda.........................<<argh>>

65 replies

psychomum5 · 04/04/2009 17:54

tis DD1's birthday tomorrow, she will be 15

she is having a sleep-over tonight with her three closest friends, and they want pizza and pasta for dinner........all well and good, asda do the make-your-own type so I can also have pizza, just obviously without the cheese (severe allergy issues).

anyhoo

we are waiting to have one made up, and in the meantime the lady is making up a previous customer. problem is, se makes a mistake with the topping, so instead of start afresh, she pulls off the mushrooms she was using and throws them back into the pot.......along with some of the cheese.

clearly this means the the mushrooms are now contaminated (which for most people will not be a problem, for me it could mean another 999 dash to hospital!).

My issue tho........I tell the lady and cancel my order, and she tries to insist that it is not her fault, and I should still have the damn thing.

no, the allergy is not her fault, I quite agree......what IS however is the filthy practice of taking toppings off of pizzas, throwing them back into pots, and thinking it does not matter!

It does tho!! not just to allergic people, but also the fact the the pizza she was making had pepperoni on it, the mushrooms had been put ON with the pepperoni, and then taken off................this means that vegetarians also will find that food is contaminated (or rather, they won;t as they don't realise), and that, IMVHO, is worse!!!

and the lady................completely clueless to what she is doing/has done.
!

OP posts:
TrillianEAstraEgg · 05/04/2009 11:28

Yep, tongs to lift item onto pizza (one set of tings for each ingredient), hands (in gloves) to spread it around. Gloves changed between each customer. Easy. Shall we sell this innovative idea to Asda?

MuffinBaker · 05/04/2009 11:29

I complained in Asda about a woman who was serving on the deli counter. She dropped some tongs, put them on the side, picked them up to serve me and just wiped them with dry paper towels. I told the fresh food manager, he got me some fresh meat and had a word. Actually, I haven't seen her since.

ruddynorah · 05/04/2009 11:30

i agree she was wrong to have put the toppings back in the pots. however, it shouldn't be about an allergy issue. if i was that allergic i wouldn't be having pizza made by an asda counter asst..same as i wouldn't ring for a delivery one tbh. there is obviously going to be cross contamination, regardless of putting food back in pots.

Gorionine · 05/04/2009 11:33

Or big spoons that they could also use to "sprinkle" said topping onto the pizza? I do not think it would make things more complicated at all and their really would not be ANY need for touching the food, with or without gloves.

Stayingsunnygirl · 05/04/2009 12:15

Trillian and Gorionine - you both said what I was going to come back and suggest. Great minds, eh!

alurkerspeaks · 05/04/2009 12:41

Allergies are difficult.

I have lots of friends with food allergies so am generally quite careful.

However i recently had someone over for dinner who is nut allergic. Gleefully panfried the salmon and then without thinking just dumped in some pesto (jarred -contains cashews - I know this).

It was only when I was plating it that I realised. Poor friend had to have a bacon buttie for dinner as I had contaminated his dinner.

I felt dreadful. Fortunately he took it in good part ( his girlf doesn't eat pork for religious reasons so bacon was a big treat!)

SarahL2 · 05/04/2009 12:49

Barring any allergies or food preferences, dumping used mushrooms back into the pot is disgusting and gross and has now put me off ASDA pizzas big time!!

There are dodgy practices almost everywhere you go though. I had a friend who worked in the bakery at a large supermarket who told me that they used to scrape old cream off cakes which were past thier sell by date, refill them with fresh cream and put them back out!!!

And my sister always warned me off the salad at a resteraunt style Pizza chain she used to work at (like I needed encouragment - salad dodger extrodinairre me ) because it was common practice to just top-up the containers rather than empty them and fill them with fresh stuff so the salad at the bottom could have been there all day! Yuck!!

psychomum5 · 05/04/2009 13:20

onager and ruddynorah, yes I in part agree with not trusting others to make my food, and to always make fresh stuff from scratch at home, but you know what.................sometimes it is actually nice to not have to, and I don;t think it too hard to ask that people get decent training in basic food hygiene and cross-contamination etc.

no-one ever wants to always have to cook from scratch, I certainly don;t, and after the week I have had with feeling so shit from me actually almost dying and the rush to hospital, I didn;t want to last night, and neither did DH (altho he has been each of the other nights as I just have not been up to it).

I did in the end tho......I made up some pasta with garlic and tomato sauce (I can eat cooked tomatoes) and chucked in a load of seafood.....yummy (oh, and no reactions, so I am clearly safe with fish and seafood).

plus, I treated myself to a glass of wine.....seeing as I was warned off the night before, I felt better enough to try. the one glass did me tho.....cheap date at the moment!

OP posts:
juneybean · 05/04/2009 13:41

my friend is allergic to mushrooms so imagine if she put mushrooms onto her pizza then took them off, they'd have touched the pizza anyways!

KimiWantsAnEasterEgg · 05/04/2009 14:12

P5 I would complain, this is a grubby thing to do with food, I have seen staff in subway do the same thing.

Can you imagion if a Muslin ordered a pizza and the stupid woman put pepperonie on it took it off again and said it was not her fault he did not eat pork? Be a bloody outcry

solidgoldshaggingbunnies · 05/04/2009 14:17

It is a bit grim, however Asda pay their staff fuck all and treat them like shit so it is not surprising their stores are full of untrained sulky morons.

peanutbutterkid · 06/04/2009 09:00

Psycho -- I can perfectly understand in OP why you wanted to cancel the order with your allergy issue, after woman put mushrooms w/ cheese back in the pot. She should not have given you grief about it.

But if I had been standing there as next customer, I would have happily had the next pizza, even if the mushrooms on it had briefly journeyed out of the pot to grace somebody else's pizza by accident. It wouldn't strike me as a problem at all.

I guess I'm in a tiny minority, but it would bother me a lot if Asda threw out the mushrooms (throwing out perfectly good food) as an alternative action.

But good luck, anyway. If this thread is anything to go by I am of course completely and obviously in the wrong and in a tiny minority in my perspectives, so you will of course get the response you want from Asda. . Do tell us how it goes.

toddlerama · 06/04/2009 09:27

I agree, Peanutbutterkid. I have no allergies and whilst I understand how sesrious it was for you, most mushroom eaters wouldn't mind their mushroom touching someone elses pizza first! How is that disgusting?

wannaBe · 06/04/2009 09:34

Not physically disgusting, but actually it's against health and hygiene regulations.

Psycho you said that the previous pizza had had pepperoni on it? There are very strict laws wrt what foods are allowed to come into contact with what foods while being stored, and meats coming into contact with vegetables is strictly prohibited as this can create a cross contamination issue.

So alergies aside, what she did is strictly against regulation and could get the store into serious trouble.

So I would make the manager aware of that over the alergy issue tbh.

misdee · 06/04/2009 09:38

i used to work on the pizza counter at safeway. and yes sometime syou would accidently put the wrong topping back on and relaise, tke it off and put it back in the chilled pots. they would be out for seconds, only touched by your own gloved hands, and its not gross.

i know about allergies, cross contimination etc, but back then i didnt. mind you, i never made a cheeseless pizza either.

i wouldnt risk one from the counter due to crss contimintion anyway, as the meat/cheese counters are often together. it would be safer to buy your bases, tomatoe bases and toppings yourself.

sorry

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